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“Very Nice HOTEL” 5 of 5 stars
Review of Hampton Inn St. Louis/St. Charles

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Hampton Inn St. Louis/St. Charles
2.5 of 5 Hotel   |   3720 West Clay Street, Saint Charles, MO 63301   |  
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Ranked #2 of 20 Hotels in Saint Charles
Switz City, Indiana
Top Contributor
79 reviews 79 reviews
73 hotel reviews
Reviews in 57 cities Reviews in 57 cities
52 helpful votes 52 helpful votes
“Very Nice HOTEL”
5 of 5 stars Reviewed September 29, 2012

We checked into this hotel on our way home. The room rate was very reasonalble. The lady behind the desk was very nice and helpful. She gave us a 3rd floor room at the end of the hall. The hot tub was great. During the night there was a big storm with some hail, but the room was very quite. The parking lot had plenty of space. No refrig or microwave. Breakfast was very good with eggs and sausage and cereal. Very nice hotel at good price. We would stay again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review, October 2, 2012
Thank you so much for taking the time to review our hotel regarding your positive experience in St. Chalres. We greatly look forward to accommodating you in the future.

Jim Wil
General Manager
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222 reviews from our community

Traveler rating
    139
    51
    26
    2
    4
See reviews for
85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • Italian first
  • Spanish first
  • Any
English first
Memphis, Tennessee
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012

This was a nice hotel that I had the pleasure of staying at for a few nights. The hotel was located near a freeway but it wasn't noisy. I did notice that it was not near many things in walking distance but as I had a rental car that was of no concern. The staff were extremely nice and accommodating. The morning breakfast was good and the lady who is responsible for the upkeep of the breakfast area was very friendly and made our stay even more pleasant. I made sure to write a comment card about her. The rooms were clean, quiet, and I loved the comforters. I brought my mother along on this trip and she thoroughly enjoyed her stay as well. Because of this experience we started booking Hampton Inns in other cities as well. Thumbs up and thanks for the great stay!

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim W, Manager at Hampton Inn St. Louis/St. Charles, responded to this review, September 26, 2012
Thank you so much for your kind comments regarding your visit to the Hampton Inn St. Charles. We hope you find your upcoming visitis to other Hampton Inn's as enjoyable. We look forward to seeing you in the near furute. Sincerely,

Jim Will
General Manager
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Chicago, Illinois
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 31 cities Reviews in 31 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 3, 2012

The hotel was located right off the interstate which made it easy to find. It was near three strip malls which included fast food restaurants, grocery stores, name-brand retail stores, and other little shops.

My first room was noisy: in-room air conditioner, outside air conditioner and exhaust vent in the bathroom. Jim, front desk, moved me to a room across from the vending machines (which was 2 less noises disturbing me). I figured no one would be using the ice machine late at night - I was wrong. Otherwise my room was fine. The pillows were flat and uncomfortable however. Lastly about the room, as Hobietim mentioned instead of a closet there was a wardrobe. The clothes bar was too low for my dress. It was a nice party dress so it dragging the bottom of the wardrobe could have damaged it.

The breakfast was your standard free fare - waffles, pastries, bagels, yogurt, fruit, etc.. Sat. was eggs and sausage. Sun. was eggs and sausage gravy. There was only one waffle iron so there was a line.

Would I stay there again, probably not since my friends live further east. This was a spur of the moment trip and it was near the place I was going to.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim W, General Manager at Hampton Inn St. Louis/St. Charles, responded to this review, September 5, 2012
I’m sorry we were not able to provide you with a great experience during your recent stay. We appreciate your feedback about the noisy air conditioner and exhaust vent. Our maintenance team will be investigating these issues and making adjustments to any malfunctions. I’m pleased to hear that our staff was able to move you to another room but apologize you experienced ice machine noises in the second guest room. Your satisfaction is very important to us and we hope you will consider this an atypical experience. Your comments will surely help us improve our guest experience. We hope you will consider staying with us again
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Prairie Vilage, KS
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 4, 2012

We stayed here for 4 nights due to a youth hockey tournament nearby. We appreciated everything the H.I. had to offer. The front desk people were incredibly courteous and helpful. The morning breakfast was perfectly fine, AND changed a little each day, i.e. eggs and bacon, sausage and biscuits/gravy, etc. The pool was great. And the location was convenient to everything we wanted to do, including just 30 mins from downtown St Louis. Also very close to the wonderful Historic Main Street of St Charles, MO. The General Manager, Jim Will, took time out to talk to us about our stay, and we could tell he was very involved in making the stay a pleasant one. Darin at the front desk was also particularly helpful. We'd stay here again easily!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Defiance, Missouri
Top Contributor
439 reviews 439 reviews
108 hotel reviews
Reviews in 127 cities Reviews in 127 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed July 26, 2012

Interesting HI, it was something else at some point - v shaped building. Staff congenial and well versed, until back fast staff trolling for comment cards and tips while serving. Room standard with older wardrobe separate from hutch, desk was placed by bed limiting one side of bed to 2/3s access, not very safe as well if you roll over. Otherwise standard HI what you expect and want!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kansas city, mo
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 13, 2012

I just stayed here for the 5th time in several years and it just seems to get better. They were very easy to deal with when I asked for a certain floor with quiet around me. The room was very clean and the breakfast hostess was cheerful and hard-working. I would absolutely stay here again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alma, KS
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 27, 2012

My kids said this was the best place of our whole vacation and we stayed at quite a few nice places! The room was clean, the desk service very good, the breakfast good and the morning staff very good.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn St. Louis/St. Charles

Address: 3720 West Clay Street, Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Saint Charles
#2 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn St. Louis/St. Charles 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Here at the Hampton Inn St. Louis/St. Charles, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. ... more   less 
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Also Known As:
Hampton Inn St. Louis/St. Charles Hotel Saint Charles
Hampton Inn Saint Charles
Saint Charles Hampton Inn

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