My sisters and I took a trip to the St. Charles/St. Louis area and stayed at the brand new Holiday Inn Express in St. Charles. The hotel is in a very nice area with many restaurants and businesses nearby. It also has easy access to major roads/highways for easy travel. The front desk staff were very friendly and helpful. The room was kept very clean all 4 days we were there. The breakfast area was large and well stocked. Our only problem was a mix up in phone lines and the staff handled it very professionally. They apologized, gave us a credit (without us having to request or complain) and suggested we unplug the phone until they could get it fixed. Evidently during construction wires were crossed and our phone rang when guests were trying to reach another room. We felt this hotel would be a great place to stay for anyone. The internet access was easy to sign on and free of charge.
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