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“Disappointing stay!.” 2 of 5 stars
Review of Sleep Inn

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Sleep Inn
2.0 of 5 Hotel   |   150 Fountain Lakes Blvd., Saint Charles, MO 63301   |  
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Choice Privileges Points
Ranked #12 of 20 Hotels in Saint Charles
Ocala, Florida
Top Contributor
215 reviews 215 reviews
26 hotel reviews
Reviews in 128 cities Reviews in 128 cities
62 helpful votes 62 helpful votes
“Disappointing stay!.”
2 of 5 stars Reviewed May 3, 2013

We stayed here a year ago and when we returned to the area we made this our stop... Wrong "Choice". The Inn was in the process of renovation, but that was OK. It was the shower head that did not work properly, it was the thread bare towels, (how cheap), then it was the surge of the water pressure throughout the night, and finally an inconsiderate guest who continued to rev his "wreck" in the parking lot. We left and won't return to this Choice property.

Room Tip: Thoroughly investigate the reviews, looks for service awards from the chain.
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  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manish P, Manager at Sleep Inn, responded to this review, July 8, 2013
First of all I want to thank you for taking a time to let us know about your stay. I want to apologies about your bad experience. We will be looking in to the situation to make sure we can take care of the problem.
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43 reviews from our community

Traveler rating
    8
    16
    5
    3
    11
See reviews for
21
8
2
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Granite City, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2013

Came in town for my nieces wedding the hotel is very clean at first glimpse. The staff was very friendly and out going. They offer a free hot breakfast, which was surprisingly good. Very satisfying, we will be back.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manish P, Manager at Sleep Inn, responded to this review, March 19, 2014
Thank you. Hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2013

This hotel has remarkable people working it. The front desk staff were more than helpful with information and assistance when needed. The rooms were very clean, the free breakfast was hot and satisfying to all of us who traveled on the trip together. The beds were very comfortable insuring a good nights sleep. Linens and bedding clean.

Room Tip: Rooms were all very good no matter which side or where you stayed.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manish P, Manager at Sleep Inn, responded to this review, March 19, 2014
Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Independence, Missouri
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 5, 2013 via mobile

This place although on a main highway intersection it is the only hotel in this area.. which came in handy when my daughter and I stayed here while we were there for a soccer tourney basically across the street from this hotel. When we checked in it was around 8 pm and there was one person behind counter. Just happened to luck out and get in before the rest of the crowd that came in behind us. I booked online and should've gotten right in with proof presented to counter person of my confirmation but it still took 15 minutes or so. Once we got to our room it was very clean and cozy. A/c and heater worked very well. Good selection of channels on the TV. There are a couple restaurants in the strip center in front of hotel within walking distance. Don't forget around 9 pm they do offer chocolate chip cookies in the dining area for free! Overall it was a good 3 day stay. Checkout was a Tad longer than check in and watch out for hidden safe usage charges. We didn't use it but it was on the bill as if we did? ??
Good luck out there!

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manish P, Manager at Sleep Inn, responded to this review, March 19, 2014
Thank you for your time in letting us know about your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 46 cities Reviews in 46 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed January 17, 2013

While the room is clean and up to date, this place has its problems. When we arrived at 10 p.m. the front desk was unmanned, telling us to dial "0". When we did, the phone gave a busy signal. Trying again, it rang somewhere for 5 minutes with nobody ever answering. It was like that commercial for Ally financial where it tell you to ask the blender for help! Finally after 10 minutes, a person showed up and checked us in. The internet was glacially slow, making it tough to write this review. I could not download simple documents. So while the room was okay, the finer points of management are being missed here.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manish P, Manager at Sleep Inn, responded to this review, March 19, 2014
Thank you for letting us know about your stay. I am sorry to hear that your stay with us was not up to your expectaions. I will make sure I talk to that front desk person and make sure train them properly, so when you come back to visit us again you won't have to face this issue again.
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Nashville, Tennessee
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 13, 2012

We stayed here because I wanted my 5-year old daughter to have one last swim for the season. The pool was ok; though I did have concerns that I didn't smell any chlorine, which made me wonder how long it had been since the last people swam or the hotel paid attention to the pool.

The bed was comfortable and I like that the room had a microwave. I was disappointed in the room because I expected more of a real separated room kind of suite. I should have paid more attention to the photos. it was one room with a short counter between the sitting and sleeping areas. For the price, it was fine.

By the way, I found out gas was cheaper going the opposite way on that main road than it was across the street.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscadine, Alabama
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 26, 2012

I stayed here for a night because I was in town on business. This was the hotel my company used. The whole experience was nice from the warm greeting from Mary at the front desk to the fresh hot baked chocolate chip cookies and milk. The rooms are very nice and updated with nice push beds. The decor was very modernized. I highly recommend this hotel.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn

Address: 150 Fountain Lakes Blvd., Saint Charles, MO 63301
Phone Number:
Location: United States > Missouri > Saint Charles
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 20 Hotels in Saint Charles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Sleep Inn Saint Charles

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