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“Affordable Luxury” 5 of 5 stars
Review of Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
4.5 of 5 Resort   |   1 Ameristar Boulevard, Saint Charles, MO 63301   |  
Hotel amenities
Ranked #4 of 20 Hotels in Saint Charles
Warriors Mark, Pennsylvania
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Affordable Luxury”
5 of 5 stars Reviewed February 3, 2014

Stayed here for one night during a business trip and regret not having more time to enjoy the room. By the time we got in it was almost dinner time. After dinner there was play time. After play time it was bed time. The room was quite large, as was the bathroom. The large tub was nice to soak in while watching TV on the small flat screen beside the sink. The large sitting area was a nice place to sit a read for a short time and the bed was quite comfortable. Great night sleep, just wish I had more time to enjoy the room.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, March 4, 2014
I'm glad you had a pleasant experience with us. We too regret you were unable to stay longer. Thanks for sharing your review and for being our guest. We can't wait to see you soon again!
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369 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Evansville, Indiana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 23, 2014

My wife and I stayed there for 1 night on January 18th. Check in was easy, and they gave me a king room, with a river view, on a high floor, which is what I requested.

The room was spacious, and super clean. It had a separate sitting area with a couch and television. The bathroom was also large with a separate tub and shower. There was also a tv in the bathroom which was a nice touch. The bed was average, not super comfortable, but it was not terrible either.

We went to the pool to hang out for a while. It is a great area. It is an indoor/outdoor combo. you could swim outside even in the winter and the pool was heated. There were two hot tubs, one inside and one outside. There were a lot of kids there but we have four kids at home so noise and commotion don't bother us. There was no drink service at the pool area.

The only restaurant we visited was the buffet. I would say it was average, nothing special, but decent food.

We visited the casino. It was large and had a Vegas feel. It wasn't very smoky which we liked. There were plenty of slots and table games, and we never had any problems finding somewhere to play even on a Saturday night. We lost money, but we had a great time in the casino.

All of the staff that we came into contact with were friendly and helpful. This was a great place to visit, and we would definitely recommend this property. We can't wait to return and maybe stay two or three nights.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, February 20, 2014
We're so happy to hear you and your wife had such a great stay with us! Thanks for sharing your review and for being our guest. We look forward to seeing you next time.
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Vienna, Missouri
1 review
5 of 5 stars Reviewed January 18, 2014

Check In....Quick & very friendly!
Room....King Bed....Super, w/river view. Very clean & roomy!
Buffet...Usually really good, but last time there, wasn't so great. A lot of the meat items were way over cooked. Pricey for kids to eat.
Pool/Hot Tub...Clean
Casino...like all...they take your money :-)
Price...If you don't have a promotional coupon, it is pretty pricey! I,myself will not pay that much per night to stay at a hotel.

Room Tip: I've never had a problem w/noise in the halls at this hotel. I always ask for river view.
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  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, February 17, 2014
Thanks so much for the review. We're so happy to hear you enjoyed your time with us. Thank you for being our guest. We hope to soon you soon again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 17, 2014

Stayed at the casino Friday, Jan 10th thru Sunday Jan 12. Employees are helpful and accomodating.The rooms were clean, food good, but machines are extremely tight. Don't bother trying to gamble Friday nights or Saturday nights. The best time to gamble is between 1:00 AM -4:00 AM Saturday mornings. All other times money was lost extremely fast. My husband and I have noticed this on numerous occassions when we stay at Ameristar. We normally go 1 per week but stay one weekend per month.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, January 30, 2014
Here at Ameristar, we strive to be a cut above the rest and to make your visit with us as memorable as possible. I am sorry to hear we did not deliver that experience. I have contacted our casino management team regarding your gaming experience. Thank you for visiting and we hope you give us another try
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Chesterfield, Missouri
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 10, 2014

The room was wonderful as always. Stayed with a friend for a girls out night. View from room was georgeous. Gave us extra bottles of water at check in. Only area of concern was pool and hot tub. Too many young kids in the hot tub jumping and splashing. No one seemed to be watching them. Not hotels fault but off putting just the same.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, February 11, 2014
I'm glad you have enjoyed your visit! We are sorry to hear your pool experience was not as enjoyable as the rest of your stay. Thanks so much for sharing your review and for being our guest. We look forward to your return.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2014

I have been to Ameristar a few times but only go when I get a free room. It was a great time!! We got there at about 430 on a Sunday afternoon and had the Buffett then played slots until 3 am!! It was fun! The good was great! The Buffett was amazing and the rooms were beautiful!!! I can't wait to go back!!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan A, Guest Relations Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, February 22, 2014
Thank you for visiting and for sharing your review, Marie! I'm glad you had a nice stay with us and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 30, 2013 via mobile

We came for one night and were very impressed. The room size is amazing, the beds comfy, the bathroom was spotless and huge. Three, yes three, flat screen tvs in our room. The whole night was great. Oh and it was so quiet. The only complaint I have is the elevators... there were 6 elevators and only 2 seemed to be moving... always gobs of people waiting for these.

I still highly recommend a stay here.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#5 Business Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

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