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“Luxurios rooms with TV´s everywhere” 5 of 5 stars
Review of Ameristar Casino Resort Spa St. Charles

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Ameristar Casino Resort Spa St. Charles
4.5 of 5 Resort   |   1 Ameristar Boulevard, Saint Charles, MO 63301   |  
Hotel amenities
Ranked #4 of 20 Hotels in Saint Charles
Certificate of Excellence 2014
Buenos Aires, Argentina
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
45 helpful votes 45 helpful votes
“Luxurios rooms with TV´s everywhere”
5 of 5 stars Reviewed December 15, 2011

I have spent 3 days in Ameristar Hotel on a business trip. The hotel has excellent and very ,very comfortable rooms, with 3 TV one in bedroom one in living room and 1 in the Bathroom , my room looked to city of St Charles, the others overlook the Missouri river. It has several restaurants and bars besides the Casino, and it also has a beautiful pool in and out doors .
The room is equipped with coffee machine but the fridge-bar was empty
The hotel has a very spacious parking place; you can choose between valet parking or do it yourself. The city of St Charles is really cute with the main street in an old style French town.
The rate was very adequate considering the service. I would recommend this hotel.

Room Tip: Higher floor provides a better view at night of the pool and city.
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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391 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
central illinois
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed November 10, 2011

The Ameristar provides terrific rooms. Spacious and comfortable, they are the best part of the hotel. However, the staff are generally unfriendly and unwilling to be accomodating. When we asked for an extra hour for check out, (which we would have paid for), we were told absolutely not almost before we got the words out of our mouths. Eventually, they grudgingly gave us a half hour. Folks just seem grumpy to work there which is too bad because the rooms are great. One exception, there was a nice kid from the local university at the desk, but that was the highlight. Hmmm.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 10, 2011

Love the rooms here! Pool was nice to. Buffet was reaaly good to.

Room Tip: ask for a view of the river
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 26, 2011

I really enjoyed the variety of restaurants which was matched with All Star Service. I can't wait to return. Their Sports Bar was the highlight of my visit and stay with lots of TVs high energy and great music. I will return just for the hotel rooms & Sports Bar if I have to.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gravette, Arkansas
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 11, 2011

First time my company had our sales meeting here. As opposed to many casino's you were not forced to walk through the casino to eat or go to the bathroom or enter or leave, which was a WELCOME change.
Facility is much like a mini city, with a broad walk way passing between the various amenities, restaurants, shops, arcade, and casino.
Hotel room was fantastic. Huge, two flat screens, fridge, microwave, two levels and a great view of the river and St. Louis in the distance.
Wish that the walk area was smoke free, otherwise would say excellent.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Top Contributor
98 reviews 98 reviews
40 hotel reviews
Reviews in 43 cities Reviews in 43 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 26, 2011

We had stayed here before, and it was wonderful. I realize with the flooding this year, as well as the economy, casinos have had to cut corners also. The beds used to be so comfy, but are showing signs of sagging. The grease chunks on the floor of the sunken living room, were a sign the maids arn't up to par, and the used coffee filter in the coffee pot, just added to the situation. The rooms are nice, as they have TV even in the double vanity bathroom. There is a walk in glass shower and a huge tub, to make everyone happy. The hotel desk people were very accomadating, and moved us to a lower floor due to my husbands problem with elevators.

Room Tip: If possible, ask for a riverview room, as these are wonderful first thing in the morning. You can si...
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alisha_Templeton, Social Media Manager at Ameristar Casino Resort Spa St. Charles, responded to this review, September 29, 2011
Thanks for taking the time to post a review of your recent stay in St Charles. We apologize that your room did not meet our normal high standards. We always aim to provide the best quality to all of our guests all of the time. I'm glad that we were able to get you moved to a lower floor to accommodate your husband's wishes. I hope you'll find an opportunity to visit us again so that we can offer a better experience for you and your husband.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Largo, Florida
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 24, 2011

We had stayed in the Venetian Venezia Tower the weekend before coming here, and the room was very much like the room we had there (the bed was not as plush). Overall, a comfortable room with a great view of the river.

My wife was attending a conference here, and I was tagging along. It worked well for the conference, and I was okay for the two days on my own, mostly because the old downtown St Charles was just a little bit away.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ameristar Casino Resort Spa St. Charles

Address: 1 Ameristar Boulevard, Saint Charles, MO 63301
Location: United States > Missouri > Saint Charles
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint Charles
#4 Business Hotel in Saint Charles
#5 Family Hotel in Saint Charles
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Ameristar Casino Resort Spa St. Charles 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
The Ameristar Casino Resort Spa St. Charles is a 397-suite luxury hotel in the St. Louis area with many rooms containing floor-to-ceiling windows overlooking the Missouri River or the city below. This new, all-suite hotel features a 7,000-square-foot full-service spa with an indoor-outdoor pool. Have a great time at the region’s largest casino, an action-packed night club or one of seven restaurants. You’ll really get star treatment during your Ameristar vacation in St. Charles. ... more   less 
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Also Known As:
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles
Ameristar Hotel Saint Charles

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