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“question about cleaning” 3 of 5 stars
Review of Homewood Suites St. Louis - Galleria

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Homewood Suites St. Louis - Galleria
3.0 of 5 Hotel   |   8040 Clayton Road, Richmond Heights, Saint Louis, MO 63117   |  
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somewhere far from tahoe
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“question about cleaning”
3 of 5 stars Reviewed August 26, 2013

Found a key card in room that didn't fit our door. other question about cleaning raised. However, the location is excellent and safe. Room seemed like a oversized room not suite, but we really didnt need the kitchen would rather have larger space and 2 beds . Also staff not very friendly when you come back in no greeting from staff. I do believe that this is still a good choice.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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333 reviews from our community

Traveler rating
    199
    93
    22
    10
    9
See reviews for
144
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Top Contributor
98 reviews 98 reviews
17 hotel reviews
Reviews in 40 cities Reviews in 40 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 26, 2013 via mobile

Opposite the Galleria shopping centre, this hotel is in a great location for shopping. The spacious rooms with kitchen utilities are also good for longer stays. Complimentary breakfast gives it great value. The staff don't respect the "do not disturb" sign much, as they knocked on my door twice very loudly, the last time to ask me whether I had arranged a late check-out when I had spoken to reception hours previously.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 24, 2013

This is a nice hotel that could be used for a nice extended family stay. It is across the street from St. Louis Galleria -- one of the premier malls in the area. The staff was very great to me during the check-in process, even though they were very close to capacity.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kokomo, United States
1 review
5 of 5 stars Reviewed August 19, 2013

The Homewood Suites in St.Louis was a beautiful hotel, located near shopping and food. The evening reception is more than that - it's a full meal of delicious food! The staff was very professional and friendly, the room was spacious and very clean. Overall this was a great experience.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Nebraska
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2013

Great location, rooms appear to be brand new, great layout, almost like a small apartment. Staff projects midwest friendliness. Nice extra touches like outdoor patio area with grills. While we enjoyed a weekend stay, we noted that during the week the manager's reception included a different protein/entree feature each night so you could actually have dinner each weekday on-property added to the value of the stay. Weekend breakfast was typical of most Hilton self-serve morning offerings, but certainly a good balance of protein and other items.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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2 reviews
5 of 5 stars Reviewed August 17, 2013

We very much enjoy the Homewood Suites by the Galleria. The staff resolved a rate conflict quickly. We especially enjoy the real plates and flatware used at the hotel meals. Very homey and good for the environment! The staff is also very friendly. Beds are very comfortable. We have chosen this as our new home when visiting St. Louis. Also close to the Galleria is nice for shopping and movies.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankenmuth, Michigan
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed August 14, 2013

I am staying here right now. The hotel is clean and nice. If you are staying here for work and have to get up early, perfect! However, we are on a family vacation. The highway noise is unbearable. There are no two queen, one bedroom suites on the galleria side! Noise really picks up at 4 a.m..... Again, nice staff, clean hotel. But if you have kids or are a light sleeper, do NOT stay here if you need a two queen suite! Very, very strong highway noise.

Room Tip: Do not pick a room on highway side!!!!!!!
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
homewoodstlouis, Manager at Homewood Suites St. Louis - Galleria, responded to this review, August 16, 2013
I sincerely apologize for the noise issue encountered during your stay. Our guests’ comfort and safety is my number one concern. Your review will assist in correcting issues in the future. I do hope that the next time you are in the area you will consider staying at our hotel.

Thank you.

Michelle N. Bright
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites St. Louis - Galleria

Address: 8040 Clayton Road, Richmond Heights, Saint Louis, MO 63117
Phone Number:
Location: United States > Missouri > Saint Louis > Richmond Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Richmond Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites St. Louis - Galleria 3*
Number of rooms: 158
Official Description (provided by the hotel):
Come enjoy our complimentary suite start breakfast offered daily in our lodge with eggs, sausage, hash browns, fresh fruit, yogurt, belguim waffles, danishes, cereal, toast, etc. Or enjoy a glass a wine during the work week (Monday through Thursday) for our welcome home reception. ... more   less 
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Also Known As:
Homewood Suites St. Louis - Galleria Hotel Richmond Heights
Homewood Suites St. Louis - Galleria Saint Louis, MO - Richmond Heights

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