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“Worst Hotel Experience Ever” 1 of 5 stars
Review of Inn At Grand Glaize

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Inn At Grand Glaize
2.0 of 5 Hotel   |   5142 Osage Beach Parkway, PO Box 969, Osage Beach, MO 65065   |  
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Special Rate
2 Nights for only $139*
Ranked #14 of 17 hotels in Osage Beach
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Worst Hotel Experience Ever”
1 of 5 stars Reviewed May 11, 2013

Checked in and all seemed ok. Got to room and it smelled bad, lake view window was stained, and carpet (metal) staples were all over. We have two young kids, one is an 11 month old. Bathroom smelled of old smoke, only to find out our housekeeping person has ben smoking in our bathroom! She ashed in the toilet. Next night was worse. They allowed a frat to have a party there and people were right across our room. This fraternity has been banned from all other resorts on the lake. They woke my kids up twice and when I asked them to be quiet they told me to shut my baby up! We demanded a refund and went to another hotel. Absolutely terrible place. Dirty, smells, and run down. And the fact that they allowed a fraternity to hold a big bag there says a lot about how desperate they are, especially when that fraternity isn't allowed anywhere else on the lake.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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144 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Ballwin, MO
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2013

Front desk, housekeeping, restaurant people were top caliber! Very friendly and hospitable. Room was certainly clean, but a little worn. Bed was VERY comfortable. Furnishings were a little dated. We will certainly return.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed May 3, 2013

This is by far the worst experience I've ever had. We checked in about 10. The front desk agent wasn't friendly, didn't smile, and no sense of urgency. When we got up to the room, which by request was a smoking room, we had no ashtray. Then we found ants on the table, a stain on the bed, and hairs in the bathroom. There also wasn't a waste basket in the bathroom. The room was quite rundown, the couch was in bad condition, tv stand broken, and it needed a dang paint job. I wouldn't ever stay here again nor would I recommend my worst enemy either! Also upon checking out they didn't offer to fix the problem.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 2, 2013 via mobile

This is a hotel built in the 60s and doesn't appear to have been maintained. My room wasn't clean and after asking to have it re cleaned it was still dirty. Bed was worn out and bad and food was very bad. Overall I will not return no matter what the room rates are.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
Top Contributor
117 reviews 117 reviews
47 hotel reviews
Reviews in 49 cities Reviews in 49 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 9, 2013

I sure this motel was quite the place 30 years ago. It has been doing some renovation but needs a lot more. I feel they are overpriced for what they offer. I will say the staff is very friendly and they do have a good restaurant with great people working there also. I will not rush back to this motel.

Room Tip: Ask for a lakeside room for the view.
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  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 14, 2013 via mobile

Could be a great place. In desperate need of major structural work and cosmetic work. Furniture is all antiqusted. restaurant is frequently out of specials and basically anything you would want. Carpets need major cleaning or replacement. Audio equipment in main meeting room was not working.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Centralia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 5, 2013

We were disappointed that our room was not tended to. We were there when staff initially knocked, but left within 15 minutes, as we told her we would. Even after later in the day, we asked the front desk to see to the room, it wasn't done. We had to go to the front desk to get clean towels.
Everyone otherwise was pleasant and helpful.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn At Grand Glaize

Address: 5142 Osage Beach Parkway, PO Box 969, Osage Beach, MO 65065
Phone Number:
Location: United States > Missouri > Lake of the Ozarks > Osage Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 hotels in Osage Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Inn At Grand Glaize 2*
Official Description (provided by the hotel):
153 Room Full Service Resort in the heart of Osage Beach. Close to the lake's many attractions and on the water. Free boat slips and boat ramp.Boat and wave runner rentals at the dock. Ideal Place for reunions, weddings and meetings or just a relaxing vacation on the lake. Renovations and upgrades continue on this wonderful property built by Stan Musial in 1985. Lakeview Rooms with Balconies. ... more   less 
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Also Known As:
Inn At Grand Glaize Hotel Osage Beach
Hotel At Grand Glaize
At Grand Glaize Hotel
Inn Grand Glaize Hotel Osage Beach
Inn At Grand Glaize Lake Of The Ozarks/Osage Beach, MO

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