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“OK” 3 of 5 stars
Review of Royal Inn & Suites

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Royal Inn & Suites
2.0 of 5 Hotel   |   111 East 17th Street, Mountain Grove, MO 65711 (Formerly Travelodge Mountain Grove)   |  
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Hotel website
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Hotel amenities
Ranked #1 of 2 Hotels in Mountain Grove
AUGUSTA
2 reviews
“OK”
3 of 5 stars Reviewed September 3, 2013

Room was ok, charged wrong rate at check in, should have been charged $65.41, 3days later still waiting for call from manager for refund from $69.99. Lady worker at check-in was unable to process refund (found that odd) AND I had to ask for my credit card back (did not like that at all). Still remodeling and the colors on the walls clashed with the curtains and bedspreads.

Room Tip: Was not given wi-fi password at check in (don't even know if they had wi-fi), close to restauran...
See more room tips
  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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41 reviews from our community

Traveler rating
    3
    10
    6
    12
    10
See reviews for
14
5
5
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Saint Louis
1 review
3 of 5 stars Reviewed July 27, 2013

Ice machine didn't work, no refrigerator, no easily accessed outside trash cans. Otherwise ok for the $47 online rate. Was originally charged $67/night. Had to void my first check in and book using my phone for internet rate.
Shower temp varied while in use.

Stayed July 2013, traveled on business

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clendenin
1 review
2 of 5 stars Reviewed July 25, 2013

construction debris everywhere, guests sitting out in parking area drinking alcohol late at night making al kinds of noise.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Travelodge

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mountain Grove hotels

Biloxi, Mississippi
1 review
5 of 5 stars Reviewed July 3, 2013

I would like everyone to know that this is actually a great place to stay. It is under renovation and new management therefore expect some short comings. However, the owner is a wonderful family man and very down to Earth. The breakfast is better than some of the pricier places we've stayed over the years. Overall, it serves it's purpose. For all those spoiled people, get over it. Sonny has and is doing a great job for us travelers.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holt, Missouri
1 review
1 of 5 stars Reviewed June 30, 2013

I have stayed at this motel a lot of times over the pasted 19 years, it was a Best Western at that time. When we go to Mountain Grove we all have about 12 room’s rented for over 2 to 3 days, for a family reunion, but this time we were there for a funeral.
The Motel changed hands, now it isn’t the same, to start with when we got there they would not give me the room that I was to get because I paid cash and not with my credit card. The room that I had smelled like sewer gas, three of the 10 rooms smelled this way. The smoke detector didn’t have batteries. The bathtub was dirty and stain bad. When we pulled back the blanket on the bed it has a few big holes in it. The sheets was stained. One of the rooms didn’t have the remote for the TV, the curtain would not close, and the clock and the phone didn’t work also. We also asked if we could have the motel for about an hour longer for we could change clothes after the funeral it was at 10:00 and check out is 11:00, it would have been about 1 hour difference.
My family will never stay here again!
The pictures of the rooms are old.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SUUNY P, Manager at Royal Inn & Suites, responded to this review, July 3, 2013
I am sorry for your loss and that you didn't enjoy your stay with us on this trip.
I want everyone else to know that we are in the process of completely remodeling our motel. We have all new carpet, linens, curtains, new LCD 32" flat screen tv's (some of our rooms have 46" flat screen tv's!). We are still working on our motel. We are maybe 80% done with all our rooms. We expect to be completely done by the first week in August.
We serve a hot breakfast every morning.
If you are planning a trip to Mtn. Grove, feel free to stop by and ask to see a room. We will gladly show you one and you can judge for yourself whether you want to stay with us. I am confident that you will choose to stay! Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Axtell
1 review
5 of 5 stars Reviewed June 15, 2013

This hotel is excellent for the price. You get breakfast too. Great location, easy access on and off the highway. Hotel staff was awesome. Room was spacious and clean. I would definately stay here again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Inn & Suites

Address: 111 East 17th Street, Mountain Grove, MO 65711 (Formerly Travelodge Mountain Grove)
Phone Number:
Location: United States > Missouri > Mountain Grove
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mountain Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Royal Inn & Suites 2*
Number of rooms: 50
Official Description (provided by the hotel):
CAN YOU CHANG MY WEBSIDE HOTEL ... more   less 
Reservation Options:
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Also Known As:
Travelodge Mountain Grove
Travel Lodge Mountain Grove
Mountain Grove Travel Lodge
Mountain Grove Travelodge

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