Checked in about 8pm after a day at the zoo. We were hot and tired and couldn't wait to get in the pool and relax. No one told us that the pool was closed until after we were in our suits and ready to dive in. In our room, the wall paper was coming off the walls, the carpet was wrinkled enough you could trip over it and completely shredded at the doorway, the chair at the desk had a big chunk out of the side of the back, the door to the tv cabinet was held open with duct tape, the baseboard was peeled off the wall about three feet beside the bed and the wallpaper was coming off the wall, the fan in the bathroom sounded like a lawn mower every time you turned the light on, need I go on?? Our grandkids needed a microwave to clean the baby's bottles and the room did not have one, so they asked if the could use the staff's. The girl on duty said "NO, you have to upgrade your room if you want a microwave!" so they did, no problem. But she put them in a room that was being renovated and was under construction. THEN she put them in a smoking room that had urine dried all over the toilet seat and floor. Needless to say, we checked out and went to the Comfort Inn on Lackland Rd, just a couple of miles away. It was wonderful!!
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- Also Known As:
- Maryland Heights Quality Inn
- Quality Inn Maryland Heights Saint Louis, MO