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“Decent price but in need of upgrade” 3 of 5 stars
Review of Quality Inn Maryland Heights

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Quality Inn Maryland Heights
2.0 of 5 Hotel   |   2434 Old Dorsett Road, Maryland Heights, Saint Louis, MO 63043   |  
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Ranked #15 of 16 Hotels in Maryland Heights
Springfield, Missouri
Top Contributor
77 reviews 77 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
“Decent price but in need of upgrade”
3 of 5 stars Reviewed January 1, 2013

we stayed at the Quality Inn again - had been there a couple of years ago and grandson enjoyed the pool the previous visit. the price is low but you get what you pay for. the pool area was rather cool, the motel was only fairly clean but is need of repairs and updating. it was also rather nosiy but then we were close to the atrium. the night attendants were not very personable but the morning staff was very friendly. we did keep our shoes on in the room because of questionably clean carpet??? .

Room Tip: Rooms away from the front entrance will be quieter.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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141 reviews from our community

Traveler rating
    11
    22
    19
    19
    70
See reviews for
52
15
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15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 1, 2012

Terrible Hotel Alert: The Quality Inn on Dorset attached to Sybergs. Mold, bugs in your bed, grime, much less than friendly staff, and don't accidentally leave anything behind, because you will never see it again. This is the only hotel in which I have refused to take my socks off. Patronize only if you want a cheap alternative to a DWI.

Outside of the dirty conditions, terribly maintained walls and carpets, and lack of lighting near the closet/mirror, I found bugs in my bed right before I got in it. I went to the front desk, showed them the bug, and the employee shrugged, did not appologize, and simply gave me a new room key. I felt as if her reaction was a sign of this being a common occurence. Since we changed rooms in our pajamas in the middle of the night, I accidentally left an article of clothing behind. The next morning, I checked with housekeeping staff and the front desk, all of whom shrugged as if it was not their problem. I had to be persistent with the front desk to go check in the laundry. "Nothing was found," they said. Excuse me, but my bra did not walk off on its own. The likely explanation is that housekeeping threw it away and did not want to admit to it. Manager Jill Cooper was nowhere to be found when I finally went to complain, and staff would not find her for me. I left this experience braless and unhappy. The only thing this place has going for it is that it is attached to a drinking and eating establishment.

Room Tip: Go to another hotel in the area.
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland Heights, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed October 31, 2012

whether im coming back from vacation or just need some days away that destionation is always quality inn. After my 1st visit all employees remembered me, it feels like im at home. If i ask for extra towels they always have them ready they have your back! Its an older hotel but the rooms are very clean. The go the extra mile to make sure you are satified,the entire staff is accommedating. If you are lucky enough to check in with Robert you are in for a treat, by far the best there is!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nashville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 14, 2012

Affordable should not equal uninhabitable. I gave it the one star for the pool alone. The staff were all rude and lazy except one tall gentleman who was the only one that would help with anything in the evening. He was running like a crazed headless chicken trying to maintain while all the ladies on staff were too busy to look up from whatever they were into to answer why there were no towels in the building clean and why it took over 4 hours of "30 more minutes in the dryer". The AC unit was incredibly loud and then it would quiet down after 20 minutes or so due to it no longer cooling. Only one out of the four ice makers were functional. In the morning we woke to the running water in the whole hotel completely out. I stay at Chouce Hotels exclusively and i would even say unless it is rebuilt and restaffed, don't bother. There are much cheaper places that will treat you far better.

Room Tip: Just go elsewhere.
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  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lilbourn
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2012

I was a little nervous pulling in but the front desk staff was very nice the room we had was very spacious and very cheap. We only stayed one night the breakfast included the usual ceral muffins sausage links and waffles they had a little game room that my kids really enjoyed along with the pool. The door in the bathroom did look like it maybe had been wet a few too many times and there were stains on the carpet but that is not something that concerns me a lot beacuase any older motel is going to have that....overall I was very pleased

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Indianapolis, Indiana
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 10, 2012

The sheets were stained. The carpet - stained in huge spots. The light fixtures in the bathroom were flickering and the covers for the light fixtures were laying under the sink. Wallpaper peeling off the wall. No washcloths. No facial tissue. Ice machines were either out of order or contained no ice! Dirty coffeemaker. Broken beer bottles and cardboard boxes from beer cases were laying around in the parking lot. Looked like no one ever cleaned up the parking lot. Cigarette butts were laying all around the front entrance. The doors to the hotel in the back were unlocked and never able to lock. See pictures attached!! They were also listed on the bedbug database last year (july 2011). I looked AFTER my kids had some red bumps that appeared to be bites. Breakfast - only hot items were waffles and sausage and hardly any of that! I will never go back to that place. Not worth the money! Bottom line - stay in a tent if you want something a few stars up from this hole in the wall!

Room Tip: Want a good room - don't stay here.
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Frankfort, Illinois
1 review
3 of 5 stars Reviewed June 23, 2012

wife and i had tickets for reo and styx 100 bucks anight is abit much the rooms are a little rough thats what house shoes are for.after watching the show it didnt matter go to ampitheater at least 2 hours before showtime (even with express pkg) we listened to ted from hiway noloss.the breakfast was great staff was great.come on folks its the city! 65.00 the crowd outside the bar when we got in wasnt aproblem we have stayed at placesin the 80s where the pkg lot was crawling with no goods these people were spending money! if it matters i never took my weapon out of the case when we went to bed.some of those other places it was in reach!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Maryland Heights

Address: 2434 Old Dorsett Road, Maryland Heights, Saint Louis, MO 63043
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 16 Hotels in Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Maryland Heights 2*
Number of rooms: 150
Reservation Options:
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Also Known As:
Maryland Heights Quality Inn
Quality Inn Maryland Heights Saint Louis, MO

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