Terrible Hotel Alert: The Quality Inn on Dorset attached to Sybergs. Mold, bugs in your bed, grime, much less than friendly staff, and don't accidentally leave anything behind, because you will never see it again. This is the only hotel in which I have refused to take my socks off. Patronize only if you want a cheap alternative to a DWI.
Outside of the dirty conditions, terribly maintained walls and carpets, and lack of lighting near the closet/mirror, I found bugs in my bed right before I got in it. I went to the front desk, showed them the bug, and the employee shrugged, did not appologize, and simply gave me a new room key. I felt as if her reaction was a sign of this being a common occurence. Since we changed rooms in our pajamas in the middle of the night, I accidentally left an article of clothing behind. The next morning, I checked with housekeeping staff and the front desk, all of whom shrugged as if it was not their problem. I had to be persistent with the front desk to go check in the laundry. "Nothing was found," they said. Excuse me, but my bra did not walk off on its own. The likely explanation is that housekeeping threw it away and did not want to admit to it. Manager Jill Cooper was nowhere to be found when I finally went to complain, and staff would not find her for me. I left this experience braless and unhappy. The only thing this place has going for it is that it is attached to a drinking and eating establishment.
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- Also Known As:
- Maryland Heights Quality Inn
- Quality Inn Maryland Heights Saint Louis, MO