This hotel was booked by a family member for an extended family get together and the only reason we continued to stay was to avoid hurting their feelings, because they had put together the trip and weeks activities. The hotel itself is very dated and needs many repairs (peeling paint, wall paper, rust, broken railings). In this price range some dating is not unusual, however, there were many things which are not acceptable for any reason and are potential safety violations. The spa has been filled in and convered with mulch and poorly planted flowers. The staff was very rude and not helpful and certainly seemed to be inconvenienced by hotel guests. On several occasions, staff was observed to be yelling at guests, once across a room with other guests present. Staff talked about guests inappropriately and loudly using expletives in front of children. Maid service took all of the bath towels, hand towels and wash cloths, even the ones which were hanging on the towel bars and did not leave any kind of cloth in the entire room, in addition to not cleaning the room. The front desk clerk, when asked for towels, stated it was not his responsibility to provide towels and we were not given any, even after requesting twice. The next day housekeeping left one clean towel and one wash cloth in the room. One towel for a family of four with no apologies or attempts to rectify the situation. We found the rooms and main areas to be very dirty. ac was too loud to converse with it on in the room. Bathroom fan was also very loud and rattled excessively. Light fixtures/lamps flickered, would not stay on, very unsafe. Bathtub would not drain. Rooms were switched in an attempt to accommodate concerns with other family members all rooms had several severe issues, so they finally gave up. I would never recommend or suggest anyone stay at this hotel or any other property associated with this organization. I don't expect perfection but there are basic standards which any hotel must provide and unfortunately this property falls short in every category.

I'll start with the good (not great.): there were two staff who seemed happy to be there, both of whom I saw after 10pm. Everyone else looked like their dog of 15 years was captured and ruthlessly tortured, then slain.

When we pulled up, the "quality" part of the sign was not lit, only the "Inn" portion of the sign. My wife jokingly said, "hope that's not a bad omen". When we checked in, we found that the water in the hotel was out. Thought, not a huge deal, it happens to the best of places at unfortunate times. It was turned on again by morning.

Then as we walk to the room, there was trash up and down the corridor.

The room was fine, although there was a faint odor. The handles for water on the sink and the tub showed hot on one side cold on the other, but both were reversed. The knobs were tightened so hard that my wife and kids could not turn the knobs to turn the water on- so I got to do that for them whenever they wanted to wash their hands, take a bath/shower, etc...

The refrigerater in the room was so cold everything that we put in it froze - milk, water, salsa, etc...

The continental breakfast was phenomenal on the first morning, but each morning following there was less and less, until on the last morning there were waffles and toast only. - A bit disappointing to say the least.

Oh the pool.... not sure what was floating around on the bottom of the pool, nor do I want to know, but I am glad that I don't have test strips to test the cleanliness of the pool. There were lots of people in the pool though.

Can't say I would ever stay here again.

One more positive... FREE Wall Street Journal!

silly string all over wall floors not vacuumed tub dirty we used are own bedding over theirs we were very tired or would have went elsewhere never again worst motel ever

Lets start at the beginning. My family purchased 4 rooms for this evening-only one didnt have major problems. Aside from the smell of backed up toilet throughout the hotel it is also completely filthy. The first room we walked in to had not even been cleaned- beer bottles and trash everywhere. We were given a different room an hour later. We went out to dinner and upon coming back discovered there to be a family in our room! They actually gave it to someone else! When we went to the front to ask the man stated that he gave it away because he didnt see any of our belongings in there!!!! Umm- why the hell was he in our room at all?! On top of that the ice machines dont work "out of order"- all of them and most of the games in the gameroom are broken. Dont ever ever EVER stay here!!!