I'll start with the good (not great.): there were two staff who seemed happy to be there, both of whom I saw after 10pm. Everyone else looked like their dog of 15 years was captured and ruthlessly tortured, then slain.
When we pulled up, the "quality" part of the sign was not lit, only the "Inn" portion of the sign. My wife jokingly said, "hope that's not a bad omen". When we checked in, we found that the water in the hotel was out. Thought, not a huge deal, it happens to the best of places at unfortunate times. It was turned on again by morning.
Then as we walk to the room, there was trash up and down the corridor.
The room was fine, although there was a faint odor. The handles for water on the sink and the tub showed hot on one side cold on the other, but both were reversed. The knobs were tightened so hard that my wife and kids could not turn the knobs to turn the water on- so I got to do that for them whenever they wanted to wash their hands, take a bath/shower, etc...
The refrigerater in the room was so cold everything that we put in it froze - milk, water, salsa, etc...
The continental breakfast was phenomenal on the first morning, but each morning following there was less and less, until on the last morning there were waffles and toast only. - A bit disappointing to say the least.
Oh the pool.... not sure what was floating around on the bottom of the pool, nor do I want to know, but I am glad that I don't have test strips to test the cleanliness of the pool. There were lots of people in the pool though.
Can't say I would ever stay here again.
One more positive... FREE Wall Street Journal!
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- Also Known As:
- Maryland Heights Quality Inn
- Quality Inn Maryland Heights Saint Louis, MO