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“Hands down best hotel” 5 of 5 stars
Review of Drury Inn & Suites Westport-St. Louis

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Drury Inn & Suites Westport-St. Louis
3.0 of 5 Hotel   |   12220 Dorsett Rd, Maryland Heights, Saint Louis, MO 63043   |  
Hotel amenities
Ranked #1 of 16 hotels in Maryland Heights
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Hands down best hotel”
5 of 5 stars Reviewed February 16, 2013 via mobile

The drury hotel is never a bad decision, this is by far the best hotel chain. When you book your room you get free food (which is actually really good) free drinks this includes beer mixed drinks and soda. And free hot breakfast . All these extras do make a difference it adds incredible value. It saved us about 30-40 dollars for lunch and about 20 for breakfast. everything you heard about the staff being nice is true. They called about 10 minutes after we got into our room to make sure everything in here was ok. Very nice touch. And the manger or assistant manager on duty named Kevin we extremely nice and helpful, seemed like he was in a great mood and always happy to help. This hotel is should be where you stay if you're in this area or going to the casino.

Stayed February 2013, traveled as a couple
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96 people have reviewed this hotel

Traveler rating
    57
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    12
    1
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32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • French first
  • German first
  • Spanish first
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English first
Salem, Missouri
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 10, 2013

My wife and I stayed at this Drury Inn & Suites on January 3rd 2013. It's a basic hotel, very clean, quiet rooms, with an exceptionally attentive and friendly staff, and decent complimentary hot breakfast buffet. The rate is a bit above average versus local competitor chains. Our only major complaint is the bathroom which is very cramped.

Room Tip: Particularly if you're tall or large, you may want to ask whether they have a room with a larger...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 15, 2012

We stayed 3 nights at this Drury Inn and were very pleased. This location has the BEST customer focused team!! Each Drury team member was extremely pleasant and wanting to ensure our stay exceeded expectations! It's so nice to see smiles and really nice people. The meals were good (vs great). We really liked not having to go out for our breakfast and dinner (and there was no additional cost!), so what was available to eat was just fine. The room was very clean and looked like it had fairly new furnishings. The bed was "springy" and could have been more comfortable. We plan to return to this Drury Inn for our subsequent visits to St. Louis.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Ontario
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 23, 2012

This was our first stay at a Drury. Wife's brother-in-law recommended.
Everything was fine with two exceptions. Bed was somewhat lumpy and we found some large bugs in the room. One being a big furry thing with a gazillion legs.

Kick back in the evening was enjoyable and we were surprised at the 3 free drinks per person (beer, wine or mixed). Breakfast was also very good.

We'd stay at Drury's more frequently if they had some on our major north south route (I-75) to Florida.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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DruryHotels, General Manager at Drury Inn & Suites Westport-St. Louis, responded to this review, October 25, 2012
I would like to personally apologize for the inconvenience of the lumpy mattress and the pest control item. We appreciate you bringing these matters to our attention and work diligently to correct any issues that you may have experienced. Service is our number #1 priority and we will do whatever it takes to make sure that you are satisfied with your stay.

Sincerely,

Kevin Wheeler
General Manager
Drury Inn & Suites-Westport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camdenton, MO
Top Contributor
86 reviews 86 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 21, 2012

We often stay in Drury Inn hotels and are never disappointed but this hotel is the standard by which ALL hotels should be measured. The front desk is extremely friendly and helpful. The lobby and room was sparkling clean, and our room, the 2 room 'suite' was perfect for husband wife and adult daughter. Evening snack bar is a terrific meal, forget going out to eat, + a free drink. Plus it's easy to find, just a block off I-270.

Room Tip: The room with an adjacent bedroom is perfect for 3 or 4 people, and about 25% less than two separate...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jefferson City, Missouri
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 16, 2012

All the staff here are great. Always professional and friendly. Breakfasts are always good. Did not get to take advantage of the evening meal but have done so in the past and it was very good. Mainly appetizer type food but always delicious. Apprecaite the complimentary drinks as well. Keep up the good work!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, MO
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2012

Hotel was very clean. The staff was over the top nice! (Thanks Kay!) Just the attitude of the staff made you feel very welcome. These hotels give you the best value for your money. We had our dinner there (not a huge variety, but enough for our trip - Hot dogs, Baked Potates, Chili, Nacho Chips, Salad and Veggies) It's wonderul you get plenty to drink including 3 "adult" drinks per guest. What else could you ask for! You don't have to even worry about driving home :) The breakfast was wonderful too. Only thing missing was dessert (we walked next door to a restaurant and purchased some). We were disappointed to know that there was only an OUTDOOR pool and that was closed. But would stay there again. It was in a nice neighborhood too.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Westport-St. Louis

Address: 12220 Dorsett Rd, Maryland Heights, Saint Louis, MO 63043
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Maryland Heights
#3 Romantic Hotel in Maryland Heights
#4 Business Hotel in Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Westport-St. Louis 3*
Official Description (provided by the hotel):
Drury Inn & Suites offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, “hot” means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. Full of restaurants, clubs and bars, Westport is the entertainment oasis of West St. Louis County. Only 20-30 minutes from downtown St. Louis, the Drury Inn & Suites – Westport is a great spot for your next getaway. ... more   less 
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Also Known As:
Drury Inn & Suites Westport-St. Louis Hotel Maryland Heights
Drury Inn And Suites Westport-St. Louis
Drury Inn Maryland Heights
Drury Maryland Heights
Drury Inn & Suites Westport-St. Louis Saint Louis/Maryland Heights, MO

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