We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The never ending remodel” 1 of 5 stars
Review of Hollywood Casino St. Louis

Save Saved
You added Hollywood Casino St. Louis to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hollywood Casino St. Louis
3.5 of 5 Hotel   |   777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043 (Formerly Harrah's Hotel and Casino - Maryland Heights)   |  
Hotel amenities
Ranked #13 of 16 hotels in Maryland Heights
St Louis
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“The never ending remodel”
1 of 5 stars Reviewed November 16, 2013

Everybody told us that when Hollywood took over from Harrah's the place would never be the same. That is an understatement. They've eliminated bars, at least half of the gaming area and when you try to walk around it's like the maze in the Shining. This place is a sad reminder of what a good casino should be in this day and age.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

305 people have reviewed this hotel

Traveler rating
    80
    75
    67
    48
    35
See reviews for
32
154
29
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Florence, Kentucky
Top Contributor
91 reviews 91 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed November 13, 2013

If you can't tolerate secondhand smoke, stay away from this place. It made my eyes water just to walk in and staying for about an hour I was miserable and had to leave. There is some major construction going on as soon as you enter, that is also a turn off. All of the fast food restaurants were packed, and it was only about 3:00, so we didn't get to have anything to eat either. I lost my $5.00 limit of playing video poker (it's the slowest way to loose I have found)
and we left. Not the best time I have had in a casino. Will not go back.

  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altoona, Alabama, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 13, 2013

Got a free room comp in the mail so stayed there last night (12 Nov 13) on our way to Omaha. Casino IS under going major remodel. Check in was smooth and desk clerk was polity. Asked if the room had a microwave... He replied no BUT I'll have one sent right up. Nice! Slots were pretty loose and did ok. As for the room at about 12:30 in the mourning; as I had mentioned about the remodel....we think they must have been doing some as we kept hearing movement and the sound of tiles being dropped. Room was nice but could use some insulation with this remodel.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherman, Illinois
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 3, 2013

This was a hit song back in the day but if you have visited the Hollywood casino you will understand why. Although we are ex smokers some 15 years ago this was horrible. The casino had a non smoker area wedged between two smoking areas to it was basically non existant. Although Hollywood is doing some remodeling since purchasing this we personally or our friends aren't in love with it anymore as all our favorite machines are gone. PLayed some and lost but you kinda expect that. Drinks prices went up. Rooms were nice. Quiet and comfortable. We had dinner at a restaurant outside the casino but on site which was great. Our next gambling excursion will not be at the Hollywood. Too man others in the St. Louis area which take care of you better.

Room Tip: Had a room on 7th floor
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
113 reviews 113 reviews
33 hotel reviews
Reviews in 57 cities Reviews in 57 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed November 2, 2013 via mobile

We had stayed at this casino when it was Harrah's. Since we were passing through the area on a recent trip we decided to give the Hollywood a try. We were disappointed and probably won't be back. The staff never seemed to be friendly or particularly helpful. The casino was under a major remodel, and the early check in fee seemed very unfriendly and even inhospitable. The Hollywood organization definitely felt like a major step down from Harrah's. The only bright spot was our lunch at Sammy's which was fairly good.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guy, AR
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 1, 2013 via mobile

Stayed here with my mother during the World Series. While looking for the best way to travel to the game, I asked the Bell Captain. He responded that they provide a shuttle to the airport where we could catch the Metrolink to the stadium. When I asked the shuttle driver about returning, he gave me a card to call. I called the number after the game and was told that the shuttle was no longer available. That was inexcusable. We rode the train back to the airport where we had to wait 30 minutes for a taxi ride. Got back to hotel 2.5 hours after the game. Beds were comfortable.

Stayed October 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ny
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed October 26, 2013

REALLY......trying to nickel and dime you....never coming back....Even if your room is ready ...Even if it's free.....if you come before three you pay a ten dollar charge....you are here to gamble ....never had a casino charge for coming to early.....guess if anyone has traveled you want to be there before the traffic gets bad...when going to this casino we had a five mile backup and that was at noon.....traveled for miles just wanted to shower change clothes and GAMBLE....But we didn't want to give into this practice of paying because we are here before three.....so we gambled for one hour ..couldn't find any place open for a meal..nothing opens till four...so then we decided we would not gamble the amount we usually would play we would just hang out and never come back to this casino....when harrahs was the owner you never had these problems....we will not be coming back ....instead we will find another casino to play....Our host made all the arrangements so we had no idea of this stupid rule...Oh Slots ....half are cashman......don't bother stopping here...

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hollywood Casino St. Louis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hollywood Casino St. Louis

Address: 777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043 (Formerly Harrah's Hotel and Casino - Maryland Heights)
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 16 hotels in Maryland Heights
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hollywood Casino St. Louis 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Tingo, Travelocity, BookingOdigeoWL, Hotels.com and Venere so you can book your Hollywood Casino St. Louis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harrahs Hotel Maryland Heights
Harrah's Saint Louis
Harrah's Maryland Heights
Harrahs St Louis Casino Hotel
Hollywood Casino St. Louis Saint Louis/Maryland Heights, MO

Owners: What's your side of the story?

If you own or manage Hollywood Casino St. Louis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.