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Hollywood Casino St. Louis: Traveler Reviews

3.5 of 5
777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043 (Formerly Harrah's Hotel and Casino - Maryland Heights)
Hotel amenities
Hollywood Casino St. Louis
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221 reviews from our community

Traveler rating
    65
    63
    36
    32
    25
See reviews for
Families
27
 
Couples
113
 
Solo
26
 
Business
14
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Belleville, Illinois
1 review
8 helpful votes 8 helpful votes
“wrong direction”
1 of 5 stars Reviewed February 11, 2013

rooms are dirty,buffet stinks and overpriced, requested microwave didn't get it. told of free internet, no such thing. poor service, if any. put down 3k to gamble gave them very good action, made me pay 4 @#@### dollars for a beer. won a little money and cashed in, they treated me like I robbed the casino. what a @#@@# joke of a casino.

  • Stayed February 2013, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
Ask carl r about Hollywood Casino St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, MO
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 9 cities Reviews in 9 cities
37 helpful votes 37 helpful votes
“Our Suite Was The Best”
5 of 5 stars Reviewed February 7, 2013

This is our first time staying overnight since it became Hollywood. We are locals who gamble here a lot, but wanted to be close to the airport for our early morning flight.

They gave us a comped Suite. It was the largest suite I every stayed in . The whole top two floors are Suites. There was a huge whirlpool tub if you want to relax.

We found the slots to be a bit tight this time, and they are under construction in half the casino. We do not understand why it would take forever to do this, but it has been quite a while for about a fourth of the casino to be down.

The comps seem to be a little more generous than Harrah's so far (Since the November 1st takeover), but we will see how long that lasts. It does appear that they are trying to improve on many things, but in the end they will need to loosen their slots somewhat to compete with Ameristar across the river.

We had a very nice dinner at Charlie Gitto's Italian restaurant in the casino. A first class place with terriffic food and not all that pricey for what you get.

This is still our home base casino and we hope they will continue to make improvements as promised to this property.

Big Jim

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask keno777 about Hollywood Casino St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blacksburg, Virginia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Fading”
3 of 5 stars Reviewed January 23, 2013

I've stayed at this hotel/casino several times when it was Harrah's, and this is the first as Hollywood. The place is showing serious signs of wear and tear. This is the first time anywhere I've had to get a different room due to smell. Second room wasn't much better. Casino still decent, as was the buffet. Overall, this place does not have the WOW factor anymore.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask JohnH91 about Hollywood Casino St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st. louis
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Nice friendly conversion from the ol Harrahs”
5 of 5 stars Reviewed January 16, 2013

Really nice room, extremely clean, lovely bathroom.
They let me check in early. Staff was very friendly.
The service was very good, I needed some extra towels
and didn't have to wait 5 minutes before they brought them.
Food is great, try the prime rib on Thursday!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by wrigmob81 for Maryland Heights
Ask wrigmob81 about Hollywood Casino St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Charles, Missouri
1 review
2 helpful votes 2 helpful votes
“Definite Decline from Harrah's”
1 of 5 stars Reviewed January 15, 2013

Don't waste your money playing slots here. Look around before you throw your money away at the slots. Much tighter than when it was Harrah's. I didn't see anyone winning and spoke to several "regulars" who felt the same way. Gambling is supposed to be entertainment but how entertaining is it to go to a casino with nothing but cold machines where you can't even win enough to play for a little while. The drink and change people were not very friendly and I got a general vibe of discontentment from employees as well as patrons. Just not a fun place since Hollywood took over. They have taken sheer greed to a whole new level and have tightened their slots to a ridiculous level.

  • Stayed December 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Serena S about Hollywood Casino St. Louis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hollywood Casino St. Louis

Also Known As:
Harrahs Hotel Maryland Heights
Harrah's Saint Louis
Harrah's Maryland Heights
Hollywood Casino St. Louis Saint Louis/Maryland Heights, MO
Harrahs St Louis Casino Hotel
Address: 777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043 (Formerly Harrah's Hotel and Casino - Maryland Heights)
Region: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #12 of 15 hotels in Maryland Heights
Price Range: $
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hollywood Casino St. Louis
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