Wife and I have used this hotel over several years. Usually over the first two to three days of our vacation in the US and again over the last two days of vacation on our way back home. Always found the staff a friendly bunch always willing to help with a query or advice. I do mean a friendly bunch, from the front desk staff, the room servicing staff, the maintenance chap, security staff to the back room office people. On the odd occasion there has been a gripe, the problem has been dealt with quickly and to our complete satisfaction. The Hotel at Lackland Road has been there for some years but has always maintained a good standard of presentation and cleanliness both internally and externally. The rooms are always clean and tidy when first entering them and again after the room service staff have been in and done their daily tasks. Breakfasts are generally decent fare, the restaurant however can be a bit crowded especially on weekends. The location of the hotel is fairly close to the St Louis Lambert Airport but far enough away from aircraft noise; the hotel provides an airport shuttle service should it be required. There is easy access to I270 from where journeys can commence to where ever. Overall, the reason my wife and I come back to this hotel is written above, plus we know where we are going and where to come back to.