I chose this motel because I was working at various locations in St. Louis county and its' central location near major roadways was very helpful. The room was clean and the furnishings were in good repair. The bed was comfortable and there were more than 2 pillows on each bed, which is always nice, IMHO. Our room came with all the standard amenities - alarm clock, hair dryer, iron and ironing board, as well as the ubiquitous coffee maker. There was a nice new flat-screen TV. The free breakfast was above average, featuring both hot and cold items. The on-site restaurant was undergoing renovations, and was therefore closed, which could be problematic since there are no dining establishments within easy walking distance, however the motel shuttle is available to take guests to nearby restaurants. There is a well appointed fitness center and an outdoor pool (which was closed for the winter, of course). They also offer a managers reception on Wed. evening which features free food and beverages.
What makes this motel stand out in my eyes is the staff. Every member of the team greeted me with a smile, and made me feel welcome. They were extremely helpful, professional, and made every effort to ensure my stay was as enjoyable as possible. As a person who is on the road for business 40 weeks out of the year, I can say without reservation (no pun intended) that this level of professionalism and service to the customer is rarely matched.
My only negative observations are 1) The walls of this building are not very effective as sound barriers; normal TV volumes bleed through as well as loud hallway noises, and 2) the satellite TV reception was sub-par.
Very few motels are "perfect", and this one is no exception, however the quality of the staff, central location in west St. Louis county, and reasonable prices make up for the small foibles. I do not hesitate to recommend it.
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- Also Known As:
- Comfort Inn Westport Hotel Maryland Heights
- Comfort Inn Saint Louis
- Westport Comfort Inn
- Saint Louis Comfort Inn
- Comfort Inn Westport Saint Louis/Maryland Heights, MO