We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable, great hotel -- cool, mod decor too!” 5 of 5 stars
Review of DoubleTree by Hilton Hotel St. Louis - Westport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added DoubleTree by Hilton Hotel St. Louis - Westport to your Saves list
DoubleTree by Hilton Hotel St. Louis - Westport
3.5 of 5 Hotel   |   1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Outlet Mall & WiFi
Ranked #2 of 16 Hotels in Maryland Heights
Pasadena, California
2 reviews
“Comfortable, great hotel -- cool, mod decor too!”
5 of 5 stars Reviewed January 27, 2011

We stayed at this hotel for 3 nights and would recommend it without reservation! Our stay was extremely comfortable, the rooms were very nice and quiet, and we enjoyed it thoroughly. The hotel provides a convenient, free shuttle to and from the airport and to places within a 3 mile radius. That was very helpful in getting us to West Port (?), where there are a bunch of restaurants, etc. so we didn't have to eat in the hotel all the time. The hotel also has computers for free use for guests. The personnel were extremely nice and helpful with directions and other things. Loved our stay and would definitely be glad to go back!

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, February 9, 2011
Thank you for staying with us at the Doubletree St. Louis at Westport. My staff and I take all of our guest comments seriously. I am very happy to hear that you enjoyed your stay, and liked our decor. I am most pleased that you like our staff, at Doubletree, we think it is all about our people and we are working very hard to improve everday. We know we have to strive everyday to earn your business, so when you write that you recognize our efforts to be friendly, we know we are on the right track. We won't stop working to earn your business every day.
Come back soon!

Dan Gough
General Manager
Doubletree St. Louis at Westport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

502 reviews from our community

Traveler rating
    217
    157
    56
    46
    26
See reviews for
137
55
26
208
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Saint Charles, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2011

My son and I spent New Year Eve at the Double tree Hotel. My son loved the indoor pool and everyone was very nice and friendly. The rooms were VERY up to date and the beds were comfortable!! They also have a shuttle that will take u back and forth to Westport Plaza. I would stay there again!!

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, February 9, 2011
I am very glad to hear that our hotel, the Doubletree St. Louis at Westport was part of a very good New Years Eve. My staff and I had a good time working that night and we were hoping we converted some first time visitors to loyal customers. Please note that your feedback is taken seriously and it also shared with our associates and discussed at our weekly Satisfaction and Loyalty Tracking meeting. You would not believe how excited the staff and I get when we read these positive comments. We also like to read the critical comments. It is almost as if we are borrowing the guest's pair of eyes when reading these reviews. Keep the reviews for all the hotels flowing and come back soon to Doubletree. We are all about providing a great experience in 2011. In six months we will have all new signage. The Doubletree Website just received a whole new facelift this week. Check us out and come back.

Sincerely,


Dan Gough
General Manager
Doubletree St. Louis at Westport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wrightsville Beach, North Carolina
Top Contributor
102 reviews 102 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed December 27, 2010

I usually stay in the Westport area when in STL, and have stayed at the Sheraton Chalet, Sheraton Plaza and the Drury Inn. A friend recommended I stay at the Double Tree. I checked in on Dec 23rd, so they were pretty busy. I'm a Hilton Diamond, but got no upgrade at all, I'm guessing due to the big convention that was going on.

The lobby and bar area was very nice, the exercise room was also nice and the rooms were great. My only complaint and it's not even the hotel's fault is they had a HUGE Islamic convention going on, so I was probably one of the only people staying there that spoke English. I felt rather out of place.

The breakfast was free with the HHonors and was a good hot breakfast, omlet bar, eggs, pancakes, sausage, cereal, fruit etc. Parking was free.

I'll be staying here again, and hopefully will get an upgrade next time.

  • Stayed December 2010, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, September 27, 2012
Dear Guest:

We really appreciate you staying with us and taking the time to write this review. Your kind comments means a lot. I hope you come back soon.

Sincerely,


Dan Gough
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 17, 2010

We stayed at this Doubletree the night after our wedding. We got married in downtown St. Louis and had spent several days there, so we wanted to get out of downtown for the next night, as sort of a mini honeymoon. We booked our night at the Doubletree through hotels.com and got a rate of $79. It was definitely worth it. When we checked in we got TWO extra (warm) chocolate chip cookies. I think they must put crack in those because they are addicting. Upon check in we told the lady we'd gotten married the night before and she gave us two free breakfast coupons. Definitely nice of her!

The breakfast is NOT included, and it's served in Copperfield's Restaurant. It was eh-ok. The pancakes were rubbery but the small Asian lady server was very attentive. But the omelets were custom made by a guy with a permanent frown on his face. But oh well- not everyone is chipper in the morning.

No free wifi in the room but it is available in the lobby.

The shower was nice and the bed was oh so comfy. This hotel is situated close to the hustle and bustle of Olive Blvd and Creve Coeur - about 10 minutes from West County Mall and just 2 mins from Westport Plaza. Definitely recommend!

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2010

Excellent place to stay on a business trip. Responsive staff and well-appointed rooms. The location is a bit cut-off from other services, but the complementary shuttle to a nearby mall with many restaurants was very convenient. The on-site restaurant is good, if a bit overpriced for what you get. I would stay here again!

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kzimerman, Front Office Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, December 14, 2010
Thank you for writing on Trip Advisor. We do strive to be a ten hotel. I am pleased that you enjoyed your stay with us.If you have any further questions,comments or concerns please do not hesitate on contacting me.

thank you,

Kim Zimerman
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnstown, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 25, 2010

We scheduled this motel when stay with friend had to be canceled and were very impressed with motel. We scheduled thru Travelocity which included coupons for free buffet breakfast that normally is charged $$$. The only disappointments were no free wifi in room only on main floor and lack of selection of TV channels.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, September 24, 2012
Dear Guest:

So Glad that you stayed with us and took the time to compose this review. We really appreciate getting feedback from all of our guests. Thank you for staying with us and I hope you come back again soon.

Sincerely,

Dan Gough
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrison, Arkansas
1 review
4 of 5 stars Reviewed October 9, 2010

Hotel was very nice. Staff was friendly. The hotel charges for internet when almost every other hotel does not. Breakfast buffet is pricey but very good. Service is excellent and front desk staff is friendly and professional.

  • Stayed September 2010, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kzimerman, Front Office Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, November 27, 2010
Thank you for your response on trip advisor. We are tying to get the wifi free for all of our guests.We do strive to have our guests leaving our hotel feeling a ten. If you have any furthe questions,comments or concerns please feel free to contact me.


thank you

Kimberly Zimerman
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to DoubleTree by Hilton Hotel St. Louis - Westport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Maryland Heights
#2 Family Hotel in Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels, Expedia, Cheap Tickets, Hotels.com, Orbitz, Despegar.com, Agoda, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
DoubleTree By Hilton Hotel St. Louis - Westport Saint Louis/Maryland Heights, MO

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Hotel St. Louis - Westport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.