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“Good hotel” 4 of 5 stars
Review of DoubleTree by Hilton Hotel St. Louis - Westport

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DoubleTree by Hilton Hotel St. Louis - Westport
3.5 of 5 Hotel   |   1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)   |  
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Breakfast & WiFi
Ranked #2 of 16 Hotels in Maryland Heights
Chandler, Arizona
Top Contributor
163 reviews 163 reviews
17 hotel reviews
Reviews in 54 cities Reviews in 54 cities
423 helpful votes 423 helpful votes
“Good hotel”
4 of 5 stars Reviewed July 18, 2013

Stayed here for business trip room was clean, staff very friendly and helpful. The breakfast is pricey, but very good and they have an omelet station and other eggs, sausage, hash browns, fruits, cereals and toast. Waitress was very attentive.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, July 22, 2013
Dear Guido65:

Thank you for staying with us recently and thank you for posting this review. We are glad you were able to try our breakfast in Copperfield's restaurant. Thank you for highlighting your experience and the service you received. Have a great week, and come back soon!

Sincerely,

Dan Gough
General Manager
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496 reviews from our community

Traveler rating
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    54
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Floyds Knobs, United States
1 review
5 of 5 stars Reviewed July 18, 2013

I travel with our baseball team at least two times a month and this was by far the best trip it eight years. The staff went out of there way to make this stay a great one. The hotel put out breakfast just for the players and others with the team, they added an ice chest with bagged ice for all teams.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, July 22, 2013
Dear Brad M:

I am glad that your baseball team selected our DoubleTree while they were playing in your tournament. We are all happy that you enjoyed the hotel, and thank you for highlighting the team's breakfast and the bags of ice we have in our ice chest. I hope you come back to see us soon.

Sincerely,

Dan Gough
General Manager
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Ripley
1 review
4 of 5 stars Reviewed July 17, 2013

My family stayed here in room 1012 from the 13th to the 16th and we all really enjoyed our stay. The rooms were nice and clean, the bed was really comfortable, the staff was very friendly, the pool was really nice, and the cookie at check-in is a MUST, soooo delicious. All in all it was a very nice hotel and the next time we travel to St. Louis we will definitely be checking back into Double Tree and we will definitely recommend this hotel to any of our family and friends!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, July 19, 2013
Dear Willy S from Ripley:

Thank you for staying with us last weekend. Thank you for this review. I am pleased that you liked the friendliness of the staff. I am also glad you took the opportunity to promote our DoubleTree Cookies, the symbol of our brand. We will hold you to your promise to come back to our hotel, so please do come back to see us.

Sincerely,

Dan Gough
General Manager
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St. Louis, United States
1 review
4 of 5 stars Reviewed July 15, 2013

Good hotel even with the family reunions going on the staff and accomendation were good.I enjoy the stay and the only problem was that the room was a little dated.......... Breakfast was good but there were some gnats around the open and uncovered food the staff was made aware and the problem was fixed........

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, July 18, 2013
Dear Ashley L:

Thank you for staying with us and thank you for your review. I am not sure if you were here for business or leisure, but I do hope that you stay with us again. Have a great weekend, and my staff and I hope to see you back here with us again.

Sincerely,

Dan Gough
General Manager
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las vegas, United States
1 review
5 of 5 stars Reviewed July 12, 2013

This hotel was excellent they catered to our family reunion very well . They gave us a shuttle bus to take our family memebers to the park and back . This hotel is very nice for famlilies and business . The rooms werevery quiet . and relaxing .

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, July 16, 2013
Dear Monique J:

Thank you for staying with us and thank you for this review. I am pleased that your family reunion was a good experience at our DoubleTree by Hilton. We are pleased that you were able to make use of the one of our vans for your transporation to the outing at the park. I hope you come back to see us soon during your next trip to St. Louis.

Sincerely,

Dan Gough
General Manager
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Port Orchard, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 12, 2013

This hotel is conveniently located near Page and Highway 270 for easy commute. It is also located near many good restaurants and supermarkets. Good sleep with fast internet, clean room and friendly employees.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, July 16, 2013
Dear Michael M:

Thank you for staying with us and thank you for composing and posting this review. You summed up our DoubleTree by Hilton succintly and quite favorably. Thank you so much. Please come back soon.

Sincerely,

Dan Gough
General Manager
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Bordeaux, France
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2013

This is good hotel in a convenient location for business travelers. Not too far from downtown and close enought to the airport. Good gym and bar inside. Great people at the front desk welcomed me. I look forward to my next trip to the area.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review, July 11, 2013
Dear PH from France:

Bonjour and Merci. As you can tell I have forgotten almost all of my highschool french from Ms .Fernaux's class in the 1970s. I am very happy that you enjoyed your stay. Thank you for taking the time to post this review.

Sincerely,

Dan Gough
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Road, Maryland Heights, Saint Louis, MO 63146 (Formerly Holiday Inn St. Louis - Westport)
Phone Number:
Location: United States > Missouri > Saint Louis > Maryland Heights
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Maryland Heights
#2 Business Hotel in Maryland Heights
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 
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Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
DoubleTree By Hilton Hotel St. Louis - Westport Saint Louis/Maryland Heights, MO

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