We were welcomed at the front desk by Adam. He was a gracious ambassador of the hotel and a harbinger of the excellent service to come. I am a Hilton VIP Gold member, and we were given a room on the 10th floor on the residential side of the building.The room and bath were roomy, well appointed, and very clean.The bed was what I have come to expect from a Hilton hotel -- so comfortable that I was asleep in 5 minutes. We took advantage of the hotel's indoor pool and hot tub spa. Both were clean, the water warm, and there were plenty of fresh towels. I availled myself of a drink at the bar one evening.The bartender did not have tomato juice to go with my vodka, but she walked all the way to the kitchen and was able to return with a V-8 (which also worked).
We ate breakfast each day at the hotel restaurant. It was superb, and I would highly recommend it. Greeting us each morning was the ever-cheerful, always-eager-to-please Jongae. She made every restaurant guest feel special and was ever attentive. The freshly-prepared omelettes were our favorite, but a close second were the assorted muffins.Yum! There were so many choices that even a picky eater would have had no trouble finding something to satisfy himself. I also ate dinner in Copperfields and found the menu to be generous with its choices and fairly priced.
I would have given this marvelous hotel 5 stars, however we had problems adjusting the thermostat in our room and it stayed at 69 degrees -- a bit too chilly for us Floridians. But, overall, I would HIGHLY recommend this hotel when in the St. Louis area; I don't think you will be disappointed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 16, 2012
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Thank you for staying with us this month. I am glad you used and like our hot tub and pool. I especially like that you highlighted our breakast. Those assorted muffins are something new that Doubletree introduced earlier this year, and they have been well received.
I like how you described Ms. Yong Ae Watson of Copperfields. "Ever Cheerful" is a very fitting way to describe Yong Ae. Thank you also for the feedback on the thermostats, and please do come back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.