The facilities were very good for our event. We did, however, have a couple of concerns with housekeeping items. The most important thing for use was you staff who were wonderful to work with. Dan and Bruce did nothing but help us in anyway they could. Sometimes in ways that were probably above and beyond. Your staff was kind, considerate and always willing to help us as well. Each staff person I encountered had a smile for me and was quick to help. It is a pleasure working with folks who can be flexible and make things work in situations. We have had great comments from our guests and volunteers as well. Thank you for a great event!

We were welcomed at the front desk by Adam. He was a gracious ambassador of the hotel and a harbinger of the excellent service to come. I am a Hilton VIP Gold member, and we were given a room on the 10th floor on the residential side of the building.The room and bath were roomy, well appointed, and very clean.The bed was what I have come to expect from a Hilton hotel -- so comfortable that I was asleep in 5 minutes. We took advantage of the hotel's indoor pool and hot tub spa. Both were clean, the water warm, and there were plenty of fresh towels. I availled myself of a drink at the bar one evening.The bartender did not have tomato juice to go with my vodka, but she walked all the way to the kitchen and was able to return with a V-8 (which also worked).
We ate breakfast each day at the hotel restaurant. It was superb, and I would highly recommend it. Greeting us each morning was the ever-cheerful, always-eager-to-please Jongae. She made every restaurant guest feel special and was ever attentive. The freshly-prepared omelettes were our favorite, but a close second were the assorted muffins.Yum! There were so many choices that even a picky eater would have had no trouble finding something to satisfy himself. I also ate dinner in Copperfields and found the menu to be generous with its choices and fairly priced.
I would have given this marvelous hotel 5 stars, however we had problems adjusting the thermostat in our room and it stayed at 69 degrees -- a bit too chilly for us Floridians. But, overall, I would HIGHLY recommend this hotel when in the St. Louis area; I don't think you will be disappointed.

We stayed at the DoubleTree for a Softball tournament and it was completely full every night. Even though busy, the hotel staff was extremely helpful and accomodating. Would not hesitate to come back. I was especially appreciative to Jacqueline at the front desk for helping us have a great weekend.

This is a nice hotel. Very accommodating and does a great job in making the customer stay a pleasant one. I was traveling with my mother who is a senior with limited mobility. I had forgotten to acquire if they had handicap rooms available with safety features. After we arrived and was settled into our reserved room I called the front desk and asked if by chance if they had shower chair for the tub and a rubber bath mat. The tub was a little slippery as no slip-proof strips were in the tub. They quickly bought in a chair and safety mat within minutes. There are a few suggestions I would like to make. There needs to be a full-length mirror in the bedrooms. There were no mirrors in the bedroom at all only one in the bathroom. Bathrooms need air vents because the mirror fogged up badly. Also, need to have install towel racks in the bathrooms. Overall, our stay was a good one.