Last minute travel plans led us to use Priceline to book a hotel for the beginning of our 25th Anniversary road trip in St. Louis. We bid $60.00 and won for this 3 star hotel. We weren't expecting anything really great, but ended up being very disappointed. Upon arrival, they let us know that all the King beds were taken, so we received a double room. The bed was full of springs that pinched and the room was in need of repair. They felt bad so they did give us a free breakfast voucher. We did enjoy excellent service from Collin during breakfast both days. Our room was not serviced while we were out, so we called to let them know. It took them until midnight after a second call to bring fresh towels. A promise of free breakfast for our troubles was not delivered until we let Collin know, then he fixed that. Poor service for a 3 star hotel. I couldn't help but wonder if we hadn't used Priceline they might have treated us better.
- Official Description (provided by the hotel):
- Seeing is believing! Sheraton Westport Hotels now boasts the completion of a multi-million dollar renovation, featuring stylish new guest rooms with impressive functionality, the ultra-comfortable Sheraton Sweet Sleeper™ Bed, and flat screen TVs. Our hotel is also conveniently located next to our sister hotel, Sheraton Westport Plaza Hotel St. Louis, and offers access to more than 20 restaurants, exclusive shops, and entertainment. We are also just minutes away from several Forbes and Fortune 500 headquarters. Meeting planners will appreciate the combined total of 42,000 square feet of meeting space and our state-of-the-art conference center.Come stay in the heart of St. Louis at the Sheraton Westport Chalet Hotel St. Louis and surround yourself with everything our exciting city has to offer. ... more less
- Reservation Options:
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- Also Known As:
- Saint Louis Sheraton
- Sheraton Saint Louis
- Sheraton Westport Chalet Hotel St. Louis Saint Louis/Maryland Heights, MO