Dear Mr Stuart,
You might agree with me when saying that patrons are often inclined to be rather quick to complain when service is poor, however fail to acknowledge when it is good.
It is for this reason that I wish to advise that I was most impressed by the pleasant and attentive disposition of your waitress, Audrey when recently dining at your exquisite establishment. It is seldom that one encounters individuals whose passion for their product is so eloquently displayed and reminiscent in their dealings with the patron. I subsequently feel honoured to publicly commend Audrey for outstanding service and faultless professional behaviour. Excellent service in the hospitality industry is truly a reflection of adequate and effective thought-leadership by management.
Herewith reiteration of my sincere appreciation for outstanding service and my commitment to influence family, colleagues and friends to consider your hotel as a first and superior choice.
Platinum Procard Member
- Official Description (provided by the hotel):
- Colosseum Luxury Hotel, Cape Town's finest urban luxury hotel, occupies a prime position in Century City, just ten minutes from the city center, the world famous V&A Waterfront and 15km from the airport.Accommodation comprising of 68 spacious suites, with a choice of Deluxe, Executive Suites and Presidential Penthouses. All suites are fully air-conditioned, with two flat screen satellite LCD TVs, lounge and kitchenette with high quality appliances. Complimentary high-speed wireless internet connectivity is available throughout. ... more less
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