The problems I had staying at the Value Place hotel in Liberty, MO:
1. Dirty room - gunk and stains on chairs and carpet, sticky floor in kitchen area, food and grease stuck to kitchen wall.
2. Microwave did not work - took 4 days to replace.
3. Shower head missing when I checked in - was replaced that evening with one that didn't work. I ended up buying one myself at Walmart so I could take a shower.
4. Mattress was shot - lumpy, stained, stinky.
5. Armchair stained, dirty, beat up and rickety - disgusting, unsafe to sit in.
6. Window blinds too wide for window opening, jammed and stuck when adjusting or raising and lowering; chord was cut short and was dirty/greasy.
7. Staff unhelpful - said they would take care of things but did not
These problems on top of the usual Value Place issues of thin walled construction and location by a noisy freeway made this stay too unpleasant. I would not stay at this one again.
I have learned with Value Place hotels that the difference in quality varies so much by location that making reservations in advance is a mistake. The only way I would stay at a Value Place hotel again is if I first inspected the exact room I would be getting and found it to be clean and with everything in working order. Visiting beforehand also gives me a chance to meet the staff and to look at the general condition of the building. I stayed at some good ones but also at some that were so bad I will not go back.
When the hotel has an owner that doesn't care about quality, the manager reflects that and the hotel is poorly run and let to run down until it is too nasty to stay at anymore. This happens a lot now as the Value Place hotels are getting older. There are some good ones but check first in person to make sure of what you would be getting yourself into. The Value Place corporation has quality standards but enforcement is poor so don't expect much.
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- Also Known As:
- Value Place - Liberty Hotel Liberty