My family and I used to like going to Resort at Port Arrowhead, especially when my daughter was younger because it was a nice place to bring your family, especially if you had kids. They would have many activities for the kids such as hair braids, wash off tattoos, hula hoops, water races, movies at the pool, etc, In addition, there was activities for the adults, such as music trivia, bingo, etc. A DJ was around to play songs while you were enjoying laying out or in the pool. Yet, we went there July 5-7 2013, which is during the 4th of July weekend. You would think that they would have a lot of activities like they have had in the past. Yet, that was not the case. They had a balloon toss and bingo during the time we were there. Music played in the background, but only for a couple of hours. Again this was during the 4th of July weekend, so you would think they would expect a big crowd and would have plenty of activities. Yet, since they didn't I would hate to think what a non-busy weekend was these days. It was disappointing because even when my daughter grew up and could no longer play the kid games it was still fun to see the kids enjoy the activities, and like I said there were things for the adults to play as well. It was 1 of the reasons we would stay at the Port Arrowhead because it seem to cater a little more to the families than the other hotels, even if it meant that we had to pay a little more. Yet, now Port Arrowhead has become just a regular hotel that is overpriced. Not to mention that they charge you a Resort Fee and I'm not sure what makes them think that it is a resort. There is another resort at the lake of the Ozarks called TanTara, and I do consider that a resort, but it has a whole lot more to offer than Port Arrowhead. A resort usually means that it has just about everything and therefore you didn't have to leave the premises if you didn't want to. Port Arrowhead is not anything like TanTara, and therefore I don't see why Port Arrowhead feels they can charge a resort fee. Like I said to me Port Arrowhead no longer offers anything more than the hotels like Econo Lodge or Comfort Inn. As a matter of fact as it looks now we are better off at staying somewhere like a Comfort Inn because it is cheaper and it includes a free breakfast, and from my understanding the rooms are not any different than those at Port Arrowhead.
I'm not sure if Port Arrowhead is under new management or if they just don't care and have just let things go downhill. Yet, they may want to go back to what they used to do.....cater to families. If they don't then they could find themselves losing a lot more business because like I said we just don't see the value of paying a lot of money for a place that is not any different than an Econo Lodge. As I mentioned we are looking at possibly staying elsewhere the next time we go down to the lake. There are a couple of other places we checked into while we were there that offered a lot more (such as a suite and breakfast) and cost a lot less...so I would be getting my money's worth, and I wouldn't be paying a resort fee for somewhere that wasn't really a resort.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thanks for taking time to review our resort and I am sorry we did not live up to your expectations. The $5.00 resort fee we charge is for our Indoor Pool & Hot Tub, Two Outdoor Pools, Miniature Golf Course and Shuffle Board Courts. I agree with you that we in no way compare to Tan Tar A which is much larger than our property and offer an Indoor Water Park (for an additional fee). We do have a restaurant and lounge on property which serves Breakfast, Lunch and Dinner in season. In addition to our “Dive in Movie” at night we do still have music playing poolside and do offer poolside kid & adult activities on weekends.
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I will share your concerns with our current owner and again apologize for not living up to your expectations.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.