very nice hotel i used my points and was very happy with the room that i was put in. we was travleing for fun young couple so we injoyed the 2nd floor. loved the in and out door pools and the breakfast next door at dennys

Customer service at check in went okay...it was very busy and the gentleman continued to say he was sorry for delay...that was truly not a problem. The price is some what over the top just because of location near the lake. We recently stayed in Colorado near Denver and Springhill Inn & Suites by Marriott cost less than this hotel. Feel that this was no doubt once a super hotel but think they need to redo the carpets. I agree with one comment that the shower (although felt heavenly after the high temperatures we had during the day) pressure was low. We were on the second floor. There was NO problem with the a/c...kept the room very cool. Bed was comfortable and large selection of pillows. For the price of the room thought the breakfast could have been better. Pool looked like could use some cleaning but we did not intend to swim. No one had wiped down the chairs out by the pool after the rain the night before but we took towel from room and did ourselves. Coffee was VERY good and hot. That gets an A+. Think if I were to stay in the area again I would choose another hotel only because the price seemed high for quality. If others were not available I would stay here though again.

I was wanting a room on July 10th. It was about 8 pm, and I didn't have a reservation. Charlie at the front desk was WONDERFUL! I was drop dead tired, and they were all booked up. He called 3-4 places, to see if any rooms were available, as there was a car show that weekend, and most places were full. He found me a place, and reserved a room till I got there. I can't thank him enough, and I hope his employers know what a great employee he is!!! Charlie. I have stayed at this Baymont Inn before, and was very satisfied with their rooms, and staff.

I would NOT stay there again!!!! After checking in there was NO INTERNET ACCESS, like I had read on the web site before we came. There was NO working ice machine on our floor. I had a toddler with me and there was awful stains on the carpet. The smell was bad in the room. The A/C did not keep the room cool. The women who was working the cont. breakfast was rude and closing it down before 9:00 a.m. so my kids were rudely told YOU NEED TO HURRY UP AND GET WHAT YOU WANT NOW! I am so glad we moved on the the HOLIDAY INN EXPRESS at Osage Beach!