Let me start with the good things....the front desk person was nice. Now on to the bad. My room smelled of mold, this hotel has a very old feel, there is only one main entrance, the back door doesn't work and I was told it was for my own safety because guests from other hotels were sneaking into this hotel and eating breakfast, there was hair around the base of the toilet, and also laced in a couple of the towels in the bathroom, there were dead bugs (at least they were dead) in the window, the bathroom was ridiculously tiny, and if you are wanting to sleep during your stay, make sure you aren't on the bottom floor as you will hear everything that is going on above you. Overall, this was a terrible stay and definitely not worth the money even if you are staying at an "airport" hotel. P.s. this hotel should not be classified as an airport hotel as the airport is not even in sight from the view out of the room windows.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 5, 2012
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I am very sorry that your stay here at the LaQuinta Inn & Suites did not meet or exceed your expectations. It is our goal to provide all of our guests a great experience by making them feel welcome and comfortable and clearly we didn't do that. We are only 5 miles from the airport and though we aren't as close as most of the hotels, we do have complimentary shuttle as well as offer park & Fly packages which is why we are classified as an airport hotel.
Regardless there is no excuse for the condition of your room and I would like to make it right if you would be so kind as to contact me via phone (816) 587-6262 or email firstname.lastname@example.org I would love to discuss a way for us to make right.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.