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“Customer Service beyond Expectations” 5 of 5 stars
Review of Drury Inn & Suites Kansas City Stadium

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Drury Inn & Suites Kansas City Stadium
3.0 of 5 Hotel   |   3830 Blue Ridge Cutoff, Kansas City, MO 64133   |  
Hotel amenities
Ranked #8 of 110 hotels in Kansas City
Munster, Indiana
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“Customer Service beyond Expectations”
5 of 5 stars Reviewed August 28, 2013

We travelled to Kanasas City for a wedding over the weekend of August 24th, and stayed at the Drury. My Husband and I always choose the Drury, if one is available in the area, because they are such a good value, always immaculately clean, and very comfortable. This trip we were not disappointed, in fact, the hotel staff was second to none when it came to customer service. Everyone from those working the front desk, the housekeepers, food attendants, bartender, and maintainance staff went beyond the call of duty to make our stay the best it could be. Drury Inns will continue to be our first choice when it comes to hotels!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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194 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Grand Island, Nebraska
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 25, 2013 via mobile

Brought the family to KC for a ball game. Location was perfect as we could walk to the stadium. Rooms were clean and comfortable. The price included a simple buffet dinner and drinks the evening we arrived and a full breakfast the next morning. Saved us probably $100 on meals alone for 6 people. Realized the next night that I had left something behind. We were still in town so stopped by the hotel to see if it had been found. John and Roz were great in locating it and returning it to me.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 23, 2013

We stayed here recently as part of our annual baseball trip. This was my first experience in a Drury Inn and was pretty happy with it overall. There really wasn't anything bad about the hotel as a whole, but there was some interesting items. The first item that I found interesting was the room furnishings. Though very comfortable, the furniture looked like it came straight out of the 70s. Along those same lines, the elevators were a little old but still worked very well. I never had to wait on an elevator. To make up for these quirks the Drury did several things very well. First, their location next to the Kaufman Stadium was excellent. It was just a short walk to the stadium and the stadium offered golf cart transportation for those that could not make the walk up the hill to the hotel. Second, the dining was amazing for a hotel. They offer free breakfast that is both plentiful and good and they offer free food in the evenings that is simple, but good. This is very hard to find in today's world and was a nice perk to staying here. All in all I would stay here again if I was in town for a Royals or Chiefs game. Well done.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Nebraska
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 12, 2013

My wife and I were very pleased with out stay at this hotel. Our room was perfect in the fact that it was very clean and it was interesting to see the shampoo, conditioner, and bath gel dispensers in the shower. The hotel appeared to have been updated since our last stay a few years ago. The complimentery a.m. and p.m. meals in the lobby area were a welcome money saver and the free pop and popcorn in the afternoon also hit the spot ( the alcohol after 5;30 also was enjoyed). Plenty of free parking, too. My only negative is that the excercise room needs to be bigger, a hot tub, and possibly make the pool area enclosed. Overall, those negatives are minor and It will not prevent me staying at this hotel in the future.

Room Tip: Rooms on the west side can see the stadiums. Be aware that you will hear the sounds of the intersta...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside, CA
Top Contributor
137 reviews 137 reviews
137 hotel reviews
Reviews in 108 cities Reviews in 108 cities
217 helpful votes 217 helpful votes
4 of 5 stars Reviewed August 12, 2013

Check-in was friendly and attentive. The room was well lit, with modern décor and comfortable chairs. Temperature control worked well and was quiet. We couldn't fit our suitcase in the small closet. We had a mini-fridge (no freezer) and a small microwave. There was a small sink area outside of a small toilet/shower room. The shower head was good and we had plenty of hot water. The sagging bed made sleep somewhat difficult. We enjoyed the free popcorn and soda in the evening, and the excellent hot breakfast with fluffy eggs, a large variety of items, and good service. We also used the guest laundry, which consisted of just one washer and one dryer, so we had to wait behind other guests.

Stayed July 2013, traveled with family
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Southern California
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 8, 2013

This hotel is walking distance to the stadiums, which we came to town for a royals game. the beds are very comfortable. We got a good nite sleep. The free breakfast is decent, as the dinner is too, But remember it comes with the price of the room, so it's good for family's. adult travelers, I suggest you go out to breakfast, and dinner. The staff is really, really good! Lisa, and Rhonda, were on top of things. very helpful, happy too. the young lady in the morning breakfast cleaning tables was super friendly too. Parking is free. They have some package deals for games, worth checking out if you like going to games. I would come back.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lincoln, Nebraska
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2013

We always stay at a Drury if possible so we specifically chose one for our trip to KC. We really enjoy the free breakfast and the 5:30pm Kickback. These amenities make it so nice when you are traveling with children. This particular Drury is a little older and could use a remodel, but the staff was fantastic and our stay was awesome as usual. Great access to area attractions!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Drury Inn & Suites Kansas City Stadium

Address: 3830 Blue Ridge Cutoff, Kansas City, MO 64133
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Kansas City
#15 Family Hotel in Kansas City
#29 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Kansas City Stadium 3*
Official Description (provided by the hotel):
Drury Hotel offers its guests a variety of free extras – take, for example, our free hot breakfast. At Drury, "hot" means scrambled eggs, biscuits & gravy, sausage and make-your-own Belgian waffles. In the evening, join us at our 5:30 Kickback® for free hot food and cold beverages. Our rotating menu features a variety of hot foods, baked potatoes, garden salad, beer, wine, mixed drinks and more! To burn off all of those free extras, Drury has a 24-hour exercise center and a parking lot to jog around. Lastly, Drury’s free wireless Internet and free long distance calls will ensure you can keep tabs on all of your posse back home. Come watch the Chiefs and Royals play just across the interstate from the Drury Inn & Suites. Check in, park your car and walk over to the Stadium. After the game come back to our place for a great night’s sleep. ... more   less 
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Also Known As:
Drury Inn And Suites Kansas City Stadium
Drury Inn & Suites Kansas City Stadium Hotel Kansas City
Drury Inn Kansas City
Kansas City Drury Inn
Drury Kansas City

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