Let me start with the positives: The pool area and hot tub are awesome. They are crystal clean and the pool is actually heated and the hot tub is very large. Really enjoyed that.
The staff upon check-in was friendly, when finding out it was our 35th anniversary, they gave us a card for free breakfast and free drinks at the bar!!
The bad: the walls are very thin - we were on an outside wall and you could hear noise from the interstate and people outside talking. You could also hear water running next door.
We had a king size bed with four tiny little pillows on it. I asked for larger pillows and was told they didn't have any other pillows.
The breakfast was pretty good one day and poor the next day.
I got this room at a reduced rate on priceline. I had prepaid, and when they slip the receipt under the door the day of checkout ---- they had charged my credit card for the rooms again. I went to the front desk and a very nice girl - all alone was trying to help other people with similar problems. The lady in front of me was in tears. I was told that the manager was the only one who could take care of this and she would be in at 11:00. This was 10:00 and I'm ready to leave. We go eat breakfast and return to the room and reappear at the desk at 10:55. The manager does not appear until 11:20!!!!!!!!!!!!!! and she had been called and knew we were waiting!!!!!!!!!!!!
Also, our stool would roar if you didn't turn off the water supply. I told them upon checkout thinking we would receive some kind of stipend off of our bill but nothing. Therefore, we had to pay for the privilege of turning off the water to the stool whenever we needed to use it. the noise was so loud I'm sure the neighbors would have been disturbed.
Priceline has this listed as a three star hotel but I would really not consider it a three star. It is older and in much need of updates. I don't think I would stay here again.
- Official Description (provided by the hotel):
- The Holiday Inn Kansas City Northeast is your Kansas City hotel! Our friendly and knowledgeable staff is eager to share with you why so many travelers to Kansas City choose to be our guest.In town for a business trip? We are your Kansas City hotel for corporate travel. We are centrally located near Ford, Union Pacific, Cerner, Kansas City Auto Auction, Grainger, Executive Park, and LabCorp. On a leisure trip? Spend less time in your car and more time having fun! We are the closest full service hotel in Kansas City to Worlds of Fun, Oceans of Fun, Ameristar, Harrah s, WynBrick Center, and we're just a short drive to the Kansas City Zoo, River Market, Union Station, Crown Center, Country Club Plaza, and Kansas Speedway. Prepared for your stay, we feature a business center, free wireless Internet access in all guest rooms and public space, Plum s Restaurant and Lounge, room service, free shuttle service within a five mile radius, and a tropical atrium with an indoor pool, whirlpool and sauna. For meetings, receptions and special events, our Kansas City hotel features 4 meeting rooms with free wireless and full service catering. Our Birthday Party Packages make planning your child's birthday celebration simple and memorable. Relax, and make our Kansas City hotel your Kansas City home. ... more less
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- Also Known As:
- Holiday Inn Kansas City - Ne Hotel Kansas City
- Kansas City Holiday Inn
- Holiday Inn Ne