Picked this place off a web site for a romantic setting downtown, plus they had a special room rate. I was all for that, on our trip up for KC Restauant week. We pulled up for check in before dinner. And was greeted by a valet that explained on street parking for my car or for a daily fee they'd park it in their garage. When we stepped inside, I liked the decor and grand feel of the place. The staff at the front desk were pleasant and the valet service had my car parked right up front, so there was no waiting for my car when we left for dinner. Upon returning after our dinner the staff greeted us by name and asked how our dinner was, if we enjoyed it. Now I must say the elevator was one of the smallest ones I've ever been in. And for some reason our floor smelled like food, like maybe their restaurant? The window blinds were open when we first stepped in our room and found that we had a great view! The room was large enough with a sofa, desk, chairs, dresser, tv and a comfortable king size bed. Pillows were down and felt mostly flat. The bed's comforter was tucked in, in a way that looked cool, but felt like it was short sheeted until you pulled it loose. The fitted sheet wasn't that fitted, it pulled loose from the corner, up by my head. We turned the heat up since it was cold out and I am happy to say we had no problems with the heat. The bathroom had an area behind the door that was just wasted space, a hidey hole. Then when I showered in the morning I found that the drain had a issue and I was ankle deep in water in no time. We let the staff know of the issue so they could take care of it. I would stay here again.