We are frequent visitors of KC. We decided to check out Hotel Phillips because Groupon had a great deal for it. Overall it was a nice hotel. The staff were friendly. The room was decent. A few things I did not like, the food wasn't overly good. We had room service twice and while it arrived quickly both times, it was never great food. The "boneless wings" were actually chicken fingers with dipping sauce. Not wings at all.
Twice we called ahead to get our car from the valet, and twice the keys were still hanging in the closet by the time we made it downstairs, that was a little disapointing. The valet always seemed very busy, but I guess when thats the only parking option for the hotel, that should be expected.
The hotel itself was beautiful, very old fashioned. But I did get a creepy vibe from it, especially the elevator. My taste is a little more modern.
Overall, it was a nice property and not much to complain about, but not really our personal taste so we probably will not stay again.
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