Although this hotel's website says they are pet-friendly, what they don't tell you is that there is a $50 "pet fee." The front desk staff acted very snooty because we had a dog. The fee was supposed to include a pet bed, dish, treats and aromatherapy kit. We had to call down to the front desk to have this delivered, and they replied with "let me see if we have any of that." Rooms were on the small side although the website says every room is a suite. Not true. No fridge or microwave. There was free WiFi. No self-parking; valet only at $18 per night. There was never a bell man to help us with our bags. Valet was quick although they did wreck the car of the man in line in front of us. Great location if you're going to the convention center. Kind of far from shopping at the Plaza.