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Hotel Phillips: Traveler Reviews

4.0 of 5
106 West 12th Street, Kansas City, MO 64105
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Hotel Phillips
Ranked #28 of 109 hotels in Kansas City
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431 reviews from our community

Traveler rating
    154
    140
    61
    43
    33
See reviews for
Families
46
 
Couples
161
 
Solo
33
 
Business
93
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Tulsa, Oklahoma, United States
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“Very nice”
4 of 5 stars Reviewed November 20, 2012

Stayed here for a wedding. The location is great if you like the P & L district. Personally, I can't stand it and prefer to stay by the plaza. But, the bride had this place pre-selected. I had a king suite. The room was spacious and very nice. The bed was really comfy. Service was fantastic.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan B, General Manager at Hotel Phillips, responded to this review
November 27, 2012
We appreciate your feedback and are pleased we provided great accomodations and service for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
46 helpful votes 46 helpful votes
“Perfect”
5 of 5 stars Reviewed November 19, 2012 via mobile

Great hotel overall, excellent staff and ammenities. The location is central to Light and Power and other downtown districts. Deals should be available which makes this the perfect stay in a truly awesome mid west city

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan B, General Manager at Hotel Phillips, responded to this review
November 27, 2012
We offer packages and deals on our website that offer value to travelers whenever possible. We appreciate your feedback and fondness of our mid west city!
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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Older, but Lovely Hotel”
5 of 5 stars Reviewed November 19, 2012

Stayed at this hotel the weekend of the Bruce Springsteen concert. We really enjoyed our stay. This is a great historic hotel with updated rooms (but old windows). Complimentary wine and cheese on Friday evening. I have just two concerns: 1) only one night stand on one side of the bed, and 2) the restaurant was not prepared for the post-concert customers.

Room Tip: Very close to the Power and Light District.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Denise J about Hotel Phillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan B, General Manager at Hotel Phillips, responded to this review
November 27, 2012
We appreciate your honest feedback, and acknowledge the bar staff was not able to satisfactorily anticipate the crowd. We have many different room types and the smaller ones have room for only one night stand.
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Belton, Texas
Contributor
17 reviews 17 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Gorgeous hotel!”
4 of 5 stars Reviewed November 19, 2012

Love Art Deco and was glad to see this beautiful gem saved and restored. The staff was helpful and the location was very nice. Ate in the hotel grill/bar, it was excellent food and drinks. My only complaint would be the bar management. They need to be better prepared for large events or crowds. I was there to attend Bruce Springsteen Concert and afterwards the bar was overworked and understaffed. One bartender, 2 wait staff and an entire section on the side not being used and people were standing and waiting to sit down. Very poor planning!

Room Tip: If you want to be closer to Power and Light district stay at the Hilton.
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by shirley2013 for Kansas City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan B, General Manager at Hotel Phillips, responded to this review
November 27, 2012
Thank you for your feedback. We apologize for the wait for drinks after the concert. It is difficult to anticipate the volume of potential business as each venue is often not consistent. However, we disappointed you and we will try to anticipate better.
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New Orleans, Louisiana
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Excellent value, location and experience”
5 of 5 stars Reviewed November 13, 2012 via mobile

We stayed at Hotel Phillips for a weekend in early November while in KC for business. We were impressed as soon as we stepped into the stylish lobby. Someone did a thoughtful, tasteful job creating a warm, elegant but not fussy space.

The hotel's live jazz performance in the evening was a great way to unwind. We were bummed to have missed the earlier complimentary happy hour in the lobby. The business services center was last minute life saver too.

Our double room was very spacious and the layout granted is both some privacy. We also liked the big bathroom.

The one area for improvement I saw was slacker valets. They often couldn't be found or if around, couldn't be bothered to stop chatting to take a claim ticket or fetch cars.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dan B, General Manager at Hotel Phillips, responded to this review
November 19, 2012
Thank you for your feedback and we appreciate positive and negative points. We will certainly review with Valet associates!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Phillips

Also Known As:
Phillips Hotel Kansas City
Address: 106 West 12th Street, Kansas City, MO 64105
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotels in Kansas City
#7 Luxury Hotels in Kansas City
#18 Family Hotels in Kansas City
#25 Business Hotels in Kansas City
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A Boutique Hotel that's Both Historic and HipCan a hotel feel grand and yet intimate at the same time? Hip but never stuffy? That's the allure of Hotel Phillips, a historic gem in the heart of Kansas City's business, entertainment and arts district. Your experience starts with our breathtaking Art Deco lobby that made us Kansas City's most celebrated hotel in 1931. ... more   less 
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Hotel Phillips
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