The Sleep Inn near the airport in Kansas City, MO is one of the larger and older Sleep Inns I have stayed at in recent years. Based on my experiences at other Sleep Inns and the nightly cost of a room near the airport in a large American city, I made my reservation on line, even after reading the reviews of previous guests.
At the Kansas City Airport Sleep Inn, the rooms are small, need updating, and, (based on my experience) require thorough cleaning on a regular basis. Our room, especially the bathroom, was very small and poorly spaced. It did not include a bath tub and the small, oval-shaped shower, was in need of a thorough cleaning and major repairs. Stains on the carpet and spots on the wall also detracted from the appearance of the room and were further indicators of the room's need for updating/cleaning.
The breakfast at this Sleep Inn was satisfactory, contained some hot food items, but was not a memorable one that guests would look forward to. Also, for a multi-story inn/hotel with 100+ rooms, the eating area was extremely small, required guests to eat in very "tight quarters," and must have had a capacity of less than 40 persons (my estimate).
I found all members of the staff to be helpful and friendly. However, during my 2+ day stay at this Sleep Inn, I never saw any supervisory personnel or the inn manager and was surprised at the questionable behaviors of multiple staff members. Based on my observations and as I observed on-duty staff playing games on a computer set aside for guests, eating their late-night dinner in the main lobby, carrrying on personal conversations in public areas, appearing casually rather than professionally attired, providing guests with minimal service..., the need for and importance of additional supervision became obvious to me. After watching the CEO of Sleep Inns and other Choice Hotel brands on the Undercover Boss television program, I wish he would have had this Sleep Inn on his list of scheduled stops.
In conclusion and mainly due to its reasonable price (about $60.00 per night for our two-bed room), I would rate this Sleep Inn as "average." Additionally, the Inn provides guests with a free airport shuttle, an added bonus for anyone needing transportation to or from the airport. Potential guests looking for a reasonable rate at an inn/hotel very close to the Kansas City Airport with free airport shuttle service and within a 10 minute drive of downtown Kansas City will want to consider this Sleep Inn. Guests who seek the typical Sleep Inn-type of lodging will be disappointed with the accomodations at this Inn, but pleased to find an inn with Sleep Inn amenities at such a reasonable price and so close to the Kansas City Airport.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.