I stayed in this hotel because they offered shuttle to and from the airport and $4.00 parking per day. When I returned on January 6th, Kansas City was experiencing record COLD temperatures. I called the hotel and was told I needed to stand outside in the median to be picked up. I expressed concerns about the cold but the OWNER told me they were only a few minutes away. After standing in the cold for nearly 20 minutes, I called the hotel. The owner told me that, if I did not stand outside, he would not have his driver pick me up. When I tried to explain that I had been out in the freezing cold, the OWNER proceeded to tell me to "Go to HELL. I am not going to pick you up!!" I managed to get a ride.When I finally got to the hotel, I confronted the owner about how he handled this situation. He proceeded to yell at me again and pick up the phone to call the cops!
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- Also Known As:
- Kansas City Radisson