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“Nice Stay” 4 of 5 stars
Review of Quality Suites Airport Kansas City

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Quality Suites Airport Kansas City
2.5 of 5 Hotel   |   11951 NW Ambassador Dr, Kansas City, MO 64153   |  
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Ranked #46 of 111 Hotels in Kansas City
Ulysses, Kansas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice Stay”
4 of 5 stars Reviewed August 15, 2013

We have a large family and stayed in one of the Suite Rooms. Very Large room, clean, and good value. The only problem we had was we booked a room that held 6 and had 3 towels and no linens for the hide-a-bed, but with a single call they were all delivered promptly. Pool and Hot Tub were nice!

Room Tip: Real Convenient to KCI!
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    31
    24
    10
    7
    3
See reviews for
22
8
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Pittsburg, Kansas
Top Contributor
61 reviews 61 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
46 helpful votes 46 helpful votes
1 of 5 stars Reviewed August 8, 2013

I had a group on parking coupon for this motel. I called to make a reservation. I was told that the motel would not honor the groupon. The clerk on the phone became very condescending with me! She hung up on me. I called back to get the groupon number and the same clerk hung up on me again. I called back a third time and asked for the manager and was promptly hung up on. This is no way to run a business or conduct customer service!

Stayed August 2013, traveled with family
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites629, General Manager at Quality Suites Airport Kansas City, responded to this review, August 9, 2013
I would like to apologize for the misunderstand you had yesterday with our hotel. The problem is with Groupon, they sold you a Groupon that was not valid and the front desk clerk was trying to inform you of this and give you information on how to get your money back from Groupon. Our hotel is no way involved in this Groupon off that went out this last few weeks, they were sold without our permission. To contact Groupon please call 1-888-959-9916.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mukwonago, Wisconsin
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 2, 2013

We stayed in a suite, and we were shocked at the size! Two queen beds, a pull out double sofa, and STILL room to manuever. The breakfast was great, and the front desk staff was cheerful and helpful in finding a place to eat dinner. Our grandson loved the pool, and the hot tub was wonderful.. This is certainly the place to stay if you and your family are flying to Disney (or any other place) in the morning. We will be back.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 22, 2013 via mobile

Stayed here because it was close to the airport and not to expensive. The rooms were not the cleanest they have ever been. Noticed spider webs on the ceiling with bugs caught in them. The shower curtain looked to have a little mold growing. Then as I grabbed a town I noticed it had a hair on it as well as one of my pillows. I then had a hard time sleeping due to the unusual noises coming from the air condition. I may not be back!

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clermont, Florida
Top Contributor
105 reviews 105 reviews
52 hotel reviews
Reviews in 52 cities Reviews in 52 cities
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed July 2, 2013

We spent the night in one of the large suites with a Jacuzzi tub. The room was huge and looked great on the surface. After a little look-around we found out that the furniture was worn and there were numerous cracks and stains in bathroom tiles and grout. The bathroom faucet was constantly running (slowly) and would not shut off. The A/C cycled off and on every 3 minutes, no matter what temperature we set it at. The wall were the bed headboard was had the hotel lobby and sound system on the other side. We heard the radio playing and every conversation quite clearly. Needless to say, we did not have a good night's sleep.

The day staff was friendly, but the two individuals at night didn't seem very friendly and didn't talk to us at all as we entered and exited the hotel.

The hotel is located close to the airport, but not within walking distance to shopping or places to eat.

If the hotel would do some upgrades, it would be great.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ozark, Missouri
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

My wife and I stayed one night wile in town for a concert! The room and hotel was clean, breakfast was very good and the customer service was the best. If you need a overnight stay close to the airport I would suggest staying here!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 13, 2013

We stayed here during end of May as we were flying out next morning to Cancun. They let you leave your care there for free and have a free shuttle to the airport. The place was clean and driver, Norman, was nice and took us early the morning of departure and picked us up around 10:00 PM when we returned. We left to early for breakfast so can't tell you how that was. I would recommend this place if flying our of KC.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Airport Kansas City

Address: 11951 NW Ambassador Dr, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Kansas City
#39 Business Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites Airport Kansas City 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Quality Suites Airport is a 2-room all suite hotel less than 2 miles away from the Kansas City International Airport. We are located just east of the junction at 1-29 and I-435 on NW Ambassador Drive, 20 miles from downtown Kansas City. Close to Worlds of Fun, Oceans of Fun, the Sprint Center, Kansas City Power and Light District and Zona Rosa Shopping Center Area. Royals and Chiefs Stadiums are just minutes away. ... more   less 
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Also Known As:
Kansas City Hawthorn Suites
Comfort Suites Kansas City
Kansas City Comfort Suites

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