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Quality Suites Airport Kansas City: Traveler Reviews

2.5 of 5
11951 NW Ambassador Dr, Kansas City, MO 64153
Hotel amenities
Quality Suites Airport Kansas City
Ranked #25 of 109 hotels in Kansas City
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43 reviews from our community

    Trip type
Traveler rating
    22
    12
    2
    6
    1
Date Rating
Springfield, Missouri
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great place to stay for a weekend away!”
5 of 5 stars Reviewed October 24, 2012

My husband and I wanted to go on a trip without our son, the first time since he was born. We had a lot we wanted to see so we wanted to spend as little as possible for the best possible stay. We spent $75 through hotels.com and had a king "suite" which included a separate sitting area and a half kitchen. I asked the lady at the front if we could upgrade to a room with a whirlpool she upgraded us for free because they had a lot of open rooms! It was quiet, we didn't hear any noisy people and it was perfect. It was a nice romantic trip with my husband away from the everyday stress of life. The only downside was the ice machine upstairs was broken, but all that required was a walk downstairs to the other one.

Free breakfast, complimentary newspaper (WSJ not KC Star), workout room, indoor pool and comfortable bed. Totally worth the $ and I am glad I chose it.

Room Tip: Whirlpool is totally worth the extra $. It's perfect for two :)
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KBliss88 about Quality Suites Airport Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOS ANGELES
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“a great break for the stress”
5 of 5 stars Reviewed October 11, 2012

I was driving all day and needed a place to stop before the next leg of my trip. I pulled in to the first hotel on the corner off the interstate. Good choice for me. The lady at the front desk was very helpful and quick. I was check in fast but friendly. I told her about my long car ride and she told me that they had a hot tub! I was so relaxed and made to feel like I was welcome here. I got a good breakfast in the morning and I was all set for my next car ride.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ALEXANDRA S about Quality Suites Airport Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hunter, KS
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Incredible Staff!”
5 of 5 stars Reviewed October 10, 2012

After dealing with a bad experience at another hotel, the staff bent over backwards to make sure that we were taken care of. They found a great room that fit our family of 7. While it isn't a perfect hotel, the way they worked to help us out made up for any imperfections.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tyler L about Quality Suites Airport Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“With all the choices in the area do not stay at this hotel.”
2 of 5 stars Reviewed September 25, 2012 via mobile

Immediately had poor service over the phone when employee couldn't give me directions from the airport to the hotel. When we arrived there were no automatic doors and a musty smell immediately upon entering. Rooms looked nice but outdated. They seemed clean but the toilet stool was leaking and had water on the floor, which you couldn't see until my wife stepped in the puddle. The leak was very obvious by the rust on the side of the stool (how could maintaince miss it?). TV was terrible and limited channels.
The absolute bad part was to have the cleaning service walk in at 8:30 am after telling them no from my bed three times.
Find another hotel until these people can fix their problems. POOR MANAGEMENT!

  • Stayed September 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask hubertwhite65 about Quality Suites Airport Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualitySuites629, General Manager at Quality Suites Airport Kansas City, responded to this review
September 27, 2012
I apologize for the issue with the toilet leaking. This room was taken out of service as soon as you mentioned it to the front desk, and our...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairbanks, Alaska, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Bathroom”
2 of 5 stars Reviewed August 2, 2012

Light out in bathroom. Staff changed bulb, that did not work. I was told the worker that knows about the light would be in at seven am. My flight left at 6 am. Family of six tried to prepare for a nights rest and a early morning flight with no bathroom light. Was told no other room was available, but they would get to it first thing in the morning!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Earl V about Quality Suites Airport Kansas City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Quality Suites Airport Kansas City

Also Known As:
Kansas City Hawthorn Suites
Comfort Suites Kansas City
Kansas City Comfort Suites
Address: 11951 NW Ambassador Dr, Kansas City, MO 64153
Region: United States > Missouri > Kansas City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotels in Kansas City
#10 Business Hotels in Kansas City
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Quality Suites Airport is a 2-room all suite hotel less than 2 miles away from the Kansas City International Airport. We are located just east of the junction at 1-29 and I-435 on NW Ambassador Drive, 20 miles from downtown Kansas City. Close to Worlds of Fun, Oceans of Fun, the Sprint Center, Kansas City Power and Light District and Zona Rosa Shopping Center Area. Royals and Chiefs Stadiums are just minutes away. ... more   less 
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