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“Great place, and quiet even though near airport” 5 of 5 stars
Review of Hilton Kansas City Airport

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Hilton Kansas City Airport
3.5 of 5 Hotel   |   8801 NW 112th Street, Kansas City, MO 64153   |  
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Renovation Package
Ranked #44 of 111 Hotels in Kansas City
Clifton Park, United States
1 review
“Great place, and quiet even though near airport”
5 of 5 stars Reviewed September 5, 2013

Due to some airline issues we couldn't make the flight to Wichita so we were forced to stay overnight in Kansas City. We wound up not getting to the hotel until 3am. The shuttle from the hotel picked us up at the airport less than 15 minutes after I called. From the booking to the checkout, everything went flawlessly. Also, I was very surprised that the hotel was so quiet even though it was near the airport and next to the interstate. The restaurant had a great breakfast. I honestly couldn't find anything negative to say, and I spent many months at the Waldorf in NYC.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonKansasCity, General Manager at Hilton Kansas City Airport, responded to this review, September 16, 2013
John,

Thank you for the kind words. We appreciate your business!

Regards
Mark
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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420 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
conway, United States
1 review
4 of 5 stars Reviewed September 5, 2013

motel room was modern, up todate, and very clean. also lobby and hallways. restaruant furnature needed reapolstered. the pool was full of plant leaves, but layout is indoor conected to out door and a lot of kids had contaminated pool water. gym was nice but i missed some of my usual machines

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonKansasCity, General Manager at Hilton Kansas City Airport, responded to this review, September 9, 2013
Dear R Dean J,

Thank you for the feedback. I appreciate you taking the time to give us your comments. I will work with the departments involved to ensure we correct the deficiencies.

Thank you again,
Mark
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JO MO
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 4, 2013

This Hilton is not what you would expect from Hilton hotels. It is very old and very out of date. We stayed here for 4 days and we had to be moved after the first night when our AC just flat out would not work properly. They sent maintenance out and he said he "fixed" it, however it would not get below 80 degrees in the room. The breakfast in the restaurant downstairs was pretty good. Service was somewhat slow, but they were extremely busy. Overall would not stay at this Hilton again. Definitely not the quality you expect from Hilton!

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonKansasCity, General Manager at Hilton Kansas City Airport, responded to this review, September 9, 2013
Dear Buddy,

First let me apologize for the inconvience you experienced with the AC. We know this a vitale part of having a great stay. I can assure you that I have spoken with my Engineering staff to ensure we are properly trained to fix these types of issues. We are excited to be starting a multi million dollar renovation end of fourth quarter this year. I hope that we will earn your business back in the future.

Regards,
Mark
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Kansas City, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 2, 2013

Do not stay here! Had to be moved 3 different times before there were no cigarette burns in the bed sheets, dirty toilets, stains in the carpet, filthy hallways. Bathrooms were old, smelly, out of date, had to put down all the towels on the floor to just walk around.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonKansasCity, General Manager at Hilton Kansas City Airport, responded to this review, September 3, 2013
Jacob,

First off let me apologize for your recent stay. Under no circumstances should it take anyone 3 tries to get a room that meets your standards. I have reached out to my housekeeping staff to understand what happened here and to ensure this doesn't happen again. We are scheduled for a multi-million dollar renovation later this year. I do hope you will try us again so that we may prove that we are better than this experience.

Regards
Mark
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Kapaa, United States
1 review
4 of 5 stars Reviewed September 1, 2013

Staff caring we stay here because of ease of access to the airport most of our group fly in and out. Nice to have convenient access to the airport. We like the shuttle service supplied for the surrounding area restaurants and shopping. I have tried the in house restaurant and the food is always excellent, some very good barbeque. We have a large group and the meeting rooms are comfortably arranged wtih good in house sit down lunches as well as buffet arrangements when applicable

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonKansasCity, General Manager at Hilton Kansas City Airport, responded to this review, September 3, 2013
Mark B.,

Thank you for your comments. I will be sharing your feedback with the staff. Appreciate your support for the Hilton. Hope you to see you again in the future!

Regards,
Mark
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Pune, India
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 1, 2013

Good Hilton near Kansas Airport and it was a cosy Place to stay. for this short Trip, we did went there for 2 Nights and we can say, that it is a good hotel with a nice and friendly Customerservice there. Room was clean and good outfitted. Not far away from Hotel, have been few very good and typical Restaurants.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonKansasCity, General Manager at Hilton Kansas City Airport, responded to this review, September 3, 2013
Thank you for the positive comments. We appreciate your business and looking forward to your continuing patronage.

Regards
Mark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, United States
1 review
5 of 5 stars Reviewed August 27, 2013

I came to the Hilton Kansas City Airport for a week for business and I had an incredible stay. The service I received was awesome and the shuttle driver Wayne was really funny, offering some great food advice for around the area. I will definitely be back for business and pleasure.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HiltonKansasCity, General Manager at Hilton Kansas City Airport, responded to this review, August 29, 2013
Richard,

Thank you for the great feedback. I will certainly let Wayne know you highlighed him during your stay. We look forward to your continued patronage!!!!!

Regards,
Mark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Kansas City Airport

Address: 8801 NW 112th Street, Kansas City, MO 64153
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Business Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Kansas City Airport 3.5*
Number of rooms: 347
Official Description (provided by the hotel):
The Hilton Kansas City Airport hotel is located less than three miles south of Kansas City International Airport (MCI), and less than 15 miles from all the attractions of downtown Kansas City, Missouri. Take advantage of our complimentary 24-hour airport shuttle service.Let our professional sales and catering team help you plan next event or business meetings at one of our 20 meeting rooms encompassing over 21,000 square feet of flexible meeting space all on one level - the most hotel meeting space in the Kansas City Airport area. Enjoy ward-winning barbecue, famous Kansas City steaks, and other regional favorites served in our Cafe Weatherby restaurant. We also offer complimentary 24-hour airport shuttle service, complimentary parking, 24-hour room service, Lobby Bar with large flat panel television, and a fully equipped 1,500 square foot fitness center offering a full range of cardio equipment and an Indoor/outdoor heated swimming pool. Area businesses and attractions include: Adjacent to Airworld Center office park of Missouri, placing us near Harley-Davidson, Haldex, Toyota, Sony, DeLaval, Multivac, Farmland Foods, Dairy Farmers of America, ADT Security and Liberty Mutual. Convenient to Zona Rosa shopping, Kansas Speedway, and Tiffany Greens Greens Golf Club. ... more   less 
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Also Known As:
Hilton Kansas City Airport Hotel Kansas City
Hilton Hotel Kansas City
Kansas City Hilton

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