I was very happy that we decided to stay at the Westin Crown Center. The hotel was great but it was the staff that was amazing. We got in late for our first night, there was a problem with the AC in the room. The hotel sent someone up right away. The room started to cool a little more but the next morning, it was getting warm again. After notifying the front desk, we were moved to another room. Aisha was the most friendly hotel employee that I have ever worked with and I have stayed in may hotels. Other staff were also very helpful. We had a great view and great service. I cannot wait to go back.
Although the pool is outdoors, it is heated and you can enter the pool from the inside and swim under a wall to go outside. You dont have to worry about being cold when you get out of the pool.
Also, this hotel is great for families because there are a lot of activities for young children. Also, if the weather is not so great, there is "Link" which is a system of hallways that connect the buildings so you dont have to go outside if you do not want to.
- Official Description (provided by the hotel):
- Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more less
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- Also Known As:
- The Westin Crown Hotel Kansas City
- Westin Crown Center
- Westin Kansas City
- Kansas City Westin