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“Classy Hotel in great location” 5 of 5 stars
Review of The Westin Crown Center

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The Westin Crown Center
4.0 of 5 Hotel   |   1 East Pershing Road, Kansas City, MO 64108   |  
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Ranked #7 of 110 Hotels in Kansas City
Eau Claire, WI
1 review
“Classy Hotel in great location”
5 of 5 stars Reviewed July 3, 2013

i have enjoyed Westin's in ,many locations, but the Westin KC in MO is one of my favorites. It is in a great location for seeing KC and the rooms are spacious, clean and well maintained. The adjacent food court, up a level from the main floor of the hotel, adds a special bonus for traveling with families.

My suggestion is that the hotel invest in new towels, but other than that, there isn't anything else to wish for if you re visiting KC, MO.

Room Tip: Ask for a higher floor and a view of the train station. A magnificent view at night.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review, July 8, 2013
sherryderosa- Thank you very much for taking your time to share your recent experience with us at The Westin Kansas City at Crown Center. It means so much to our team to hear The Westin Crown Center is one of your favorite properties! We are very fortunate to be located in the heart of Crown Center, surrounding some of Kansas City's most popular restauarnts and attractions and I am happy to know you were able to take full advantage of all that the Crown Center has to offer at your convenience. We value your business and cannot wait to having you back as our guest in the future to create another top notch and relaxing stay.
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1,426 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (419)
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English first
Wellsville, Kansas
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2013

Fast Simple check in, parking underground, short shuttle or cab ride to the Sprint Center. My wife and I went to a concert at the Sprint Center and wanted a nice place to stay close by. Nice comfortable room, bed and bathroom. We had a view to the South and over the pool in back. We will go back soon!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review, July 3, 2013
Kanzas55- Thank you for taking your time to share your refreshing comments regarding your recent stay at The Westin Kansas City at Crown Center. I am delighted to hear you enjoyed your stay and that our staff provided quick and efficient service, ensuring you had everything you needed for a top notch stay. We take great pride in our complimentary shuttle we offer our guests and I am happy you were able to use this to your advantage when attending your concert at Sprint Center. Our Westin Heavenly beds are a favored amenity by many guests and it is great you were able to relax and unwind after an event filled day. We value your business and your feedback is very important to our team. We look forward to creating many more memorable stays for you in the future.
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed July 2, 2013

This hotel was a great location for the conference that I recently attended. The rooms were spacious and clean, the hotel's meeting facilities worked out great, and the fitness facility has everything you can get at home and more. The restaurant in the lobby as well as those at the adjacent Crown Center have good food and service, and you are within close proximity to great restaurants and bars just outside of the hotel.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review, July 3, 2013
Heath D- Thank you very much for taking your time to share your feedback on your recent stay at The Westin Kansas City at Crown Center. I am pleased to hear you enjoyed your stay and were able to realx and unwind in the comfort of your spacious and clean room. We take great pride in our Brasserie restaurant and are very excited about our new menu items we have added. Your loyalty to The Westin means so much to our team. We look forward to having you back as our guest to create many more refreshing and memorable stays.
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Decatur, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed July 1, 2013

We were very comfortable and impressed with our experience at the Westin in Kansas City. The bed was one of the most comfortable we have found in a hotel room. The shower was excellent, and the room was expansive.
The staff was very helpful in arranging reservations for us at a top restaurant within a tight time constraint on our part.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review, July 2, 2013
ccoates_92- Thank you for taking your time to share your comments on your recent stay at The Westin Kansas City at Crown Center. It is great to hear you enjoyed your stay and were able to relax and unwind in the comfort of your Westin Heavenly bed. The Westin strives to make our guests feel welcome, providing top notch service and I am pleased they were able to ensure you had everything you needed for a signature stay. We value your business and look forward to creating many more memorable stays for you in the future.
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Des Moines, Iowa, United States
1 review
5 of 5 stars Reviewed July 1, 2013

What a delight it was to spend time at the Westin at Crown Center. The facility was wonderful, staff was more than accommodating (per normal) and the access to wonderful family-focused activities was unbeatable: you're footsteps away from Hallmark's visitors center, Kaleidoscope (kid wonderful!), the children's museum, Union Station, the WWI museum... the list goes on. (Not to mention... a short drive from downtown and the power and light district.

Room Tip: Ask the staff to give you a room with a view!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review, July 2, 2013
RBFrequentTraveller- I appreciate you taking your time to share your feedback on your recent stay with us at The Westin Kansas City at Crown Center. It means so much to our team to hear what a delightful experience you had and that our staff was friendly and accommodating, ensuring you had everything you needed for a relaxing and refreshing stay! We take great pride in being located in the heart of Crown Center, walking distance to many of Kansas City's most popular attractions and hearing about all the things you were able to do is amazing! Your loyalty is very important to us and can only help us provide a more renewing experience for all guests. We look forward to creating many more top notch stays for you in the future.
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Wichita, Kansas, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2013

12 of us stayed at The Westin Crown Center in KC, MO. Such friendly service, from the bell hops to the front desk. Check in was fast and easy and the bell hops brought all of our luggage up to our rooms for us (NICE). We were all up in KC for a bridal shower/bachelorette weekend! The Garden Suite was fantastic, the room was clean, spacious and the beds were wonderful. We needed a microwave, called the front desk and they were up with one in 10 minutes (WOW)!! So many shops to go in connected right to the hotel, you couldn't ask for more. Liquor store right on site, this was way handy!! Thank you Westin for making my daughters weekend FANTASTIC!!

Room Tip: Corner rooms have a lot more space.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review, July 2, 2013
Sylivia M- Thank you very much for taking your time to share your refreshing comments regarding your recent stay with us at The Westin Kansas City at Crown Center. I am delighted to hear what a top notch stay you had and that our staff was able to go above and beyond, ensuring you had everything you needed for a fun and relaxing weekend with your friends. We take great pride in being located in the heart of Crown Center, surrouding so many great shops and attractions and it is great to hear you were able to take full advantage of everything the area has to offer. Your feedback means a lot to The Westin team and we are very happy to have been a part of creating such a memorable weekend. We look forward to having you back as our guest in the future!
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Columbia, MO
Top Contributor
58 reviews 58 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 29, 2013

We've stayed at the Westin Crown Center while participating in ballroom dance competitions and as "regular" guests with our grand-daughters (toddlers). It's beautiful, friendly, clean, within walking distance of so many attractions in downtown KC, including Union Station (Amtrak). Cannot think of a better place to stay.

Room Tip: Ask for a room on a higher floor. If you can get a corner, so much the better.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Westin Crown Center, responded to this review, July 1, 2013
thedogColumbia- Thank you very much for taking your time to share your feedback on your recent stay at The Westin Crown Center. I am very pleased to hear you enjoyed your stay with us and were able to take full advantage of all the great attractions in the Crown Center area. We are very excited about the new renovations we have recently completed and I am happy you found the hotel beautiful. We truly value your business and it means a lot to The Westin team to know we were able to create a top notch and welcoming stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Kansas City
#4 Family Hotel in Kansas City
#5 Romantic Hotel in Kansas City
#6 Business Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
Official Description (provided by the hotel):
Located in the heart of downtown, The Westin Crown Center, Kansas City, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 
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Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin

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