I was in Kansas for a week for my job and a co-worker suggested this hotel based upon the proximity to my office. I've stayed in many other SPG/Starwood hotels all over the country and this one did not impress me one bit! It was nice that it was attached to a small shopping mall (all directed toward children!) and a few decent restaurants but the place is very, very run down. Not even a block away is the Sheraton and that is also owned by Starwood hotels. Do yourself a favor and stay there instead of the Westin. My co-worker did and our week-long stays in Kansas City were as different as black and white.