We've been staying at Crown Center for over 30 years and still have a great time when we visit. We were in Kansas City for my wifes birthday and had a great time. The Plaza is not far and is a great place to visit with shopping and great resturants. Rooms and service are excellent and would recommend this hotel to anyone looking for a great place to stay with many ammenties. Resturants are all excellent and we have got to know several of the staff and even though we only get to KC three or four times a year they always remember us. The Street Car Named Desire is one our favorite places along with Milanos. Happy hour at Milanos is great.

We stayed here 2 nights after spending 2 nights in the Downtown Sheraton in St. Louis. This was much nicer. Beds were obviously very comfortable, but the toiletries were nice, the shower was better than expected, and the furnishings were very good for the price point.
It wasn't cheap, but it wasn't terribly expensive.

In terms of location, it's about 1 mile to the Power and Light district.
We took a taxi one time, and then walked the other 2 times. It was actually a good walk and we didn't feel like it was a bad area. But we were a couple of guys, and if my wife had been with us, we probably would have taken the taxi each night just to make her happy.

The customer service was very good.

The layout of the hotel is a little weird, but I think that is because of the shopping around it.
I would go here again, but I wouldn't have minded being closer to the Power and Light district.

I love this hotel, and recently had another excellent visit. Staff is very friendly and accomodating. rooms are very comfortable, and often with a great view of Kansas City skyline.The adjacent mall and facilities are wonderful and fun. The location is central and very, very convenient. Great Bar as well!

THANK YOU!

Everything about this hotel is first class. I was in Kansas City for a busiess and pleasure weekend and this stunning hotel made the trip a pleasure. I had the opportunity to order breakfast in the room . . . . really recommend the smoked salmon, bagels, avocados and tofu (really, tofu...who knew?). Check in and check out were effortless and the location in downtown Kansas City made everything on my itinerary simple. I would love to stay in this hotel again . . . soon!