We stayed here over a weekend for the NCAA basketball tournament and could not have been happier with our experience. The excellent customer service from Andrew, Gigi, Marta, Ruth and Washington (I know there are other employees I am missing, and I'm sorry for not getting all of the names), made our visit so enjoyable! It feels like the people who work here really do like helping people, and enjoy coming to work. This hotel has a free shuttle that will take you anywhere within a 3-mile radius of the hotel, which was so convenient! Close enough to walk to the Plaza if it was warmer, but since KC got 9" of snow while we were there, we let Ruth and Washington do the driving. :) Our room was very clean and comfortable, not too hot or cold, and felt like it had probably been updated fairly recently. Our room was cleaned promptly each day by the thorough and friendly housekeeping staff. Due to the storm, we opted to stay another night, and Marta re-booked our room right away, and gave us a voucher for free breakfast in the restaurant. When we come back to the Plaza, we will stay here again! Thank you!! Keep doing what you're doing!
- Official Description (provided by the hotel):
- The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more less
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- Also Known As:
- Holiday Inn At The Plaza Hotel Kansas City
- Holiday Inn Kansas City
- Kansas City Holiday Inn