The hotel was beautiful. I had stayed in the past at this hotel when it was the hyatt and I tell you what the Sheraton has really out done themselves. To start off the lobby renovation was amazing so light and crisp. The room was clean and I really enjoyed my veiw up on the 33rd floor, everyone that worked there was top of the line.
There is one person I would like to recognize and really set my visit over the top. Erika at the front desk was one of the most professional people I have ever incontered in any of my hotel stays. She really made me feel that my needs and wants were priority. She would always answer me by name and anything I asked about she had a detailed and through answer. She truely made my stay individuaized and special, becuase of the beyond 5 star rating service I recieved from Erika, I want to stay at other Sheratons, and any time I am in Kansas City I will stay here without a doubt. Because of her, you most certainly have a loyal and repeat customer out of me! Thank you for an amazing stay in kansas city!
- Official Description (provided by the hotel):
- Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Ctr and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Kansas City Hotel At Crown Kansas City
- Hyatt Regency Kansas City
- Hyatt Kansas City