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The Sheraton Kansas City Hotel at Crown Center: Traveler Reviews

4.0 of 5
2345 McGee Street, Kansas City, MO 64108
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The Sheraton Kansas City Hotel at Crown Center
Ranked #5 of 109 hotels in Kansas City
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554 reviews from our community

Traveler rating
    251
    161
    81
    42
    19
See reviews for
Families
82
 
Couples
118
 
Solo
30
 
Business
239
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Omaha, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Outstanding facility, like new condition”
5 of 5 stars Reviewed February 11, 2013

I had a great stay at the Sheraton Kansas City Hotel at Crown Center. We were there for business meetings and stayed 2 nights/3 days. The facility is like-new, completely updated rooms, and very good service from the entire staff. Hotel was clean, outstanding accomodations, great views & great location. Connected via walkways to Crown Center and Union Station. First class all the way!

Room Tip: I was on the 36th floor with great views of downtown K.C.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask C0ltsChiefsTitans about The Sheraton Kansas City Hotel at Crown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Sheraton Kansas City Hotel at Crown Center, responded to this review
February 15, 2013
C0ltsChiefsTitans- Thank you for taking your time to share your feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear you enjoyed your stay and that you are pleased with the new renovations of the hotel! We take great pride in being located in the heart of Crown Center and I am happy you were able to relax in your room and enjoy the great view of downtown Kansas City as well as take advantage of our Link covered walkway to our shops and restaurants in Crown Center and Union Station. The pictures you have shared are fantastic! Thank you for sharing these! We look forward to serving you as our guest in the future!
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Hartford, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great space & location”
4 of 5 stars Reviewed February 11, 2013

I had a business trip in Kansas City, and this hotel was convenient to my location. It's in a great central area for doing all sorts of local activities, the room was definitely a step above most places I usually stay, and the staff was very helpful and courteous. Also enjoyed breakfast at the hotel's restaurant. I would definitely recommend this hotel to others visiting the city.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CruiseGirl6 about The Sheraton Kansas City Hotel at Crown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Sheraton Kansas City Hotel at Crown Center, responded to this review
February 12, 2013
CruiseGirl6- Thank you for taking your time to share your feedback on your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear your stay was convenient for you for your business trip! We are very fortunate to be located in the heart of Crown Center, so close to many business as well as shops and restaurants. The Sheraton strives to provide a warm, friendly stay for our guests and I am happy to know our staff was friendly and courteous. We value your business and look forward to serving you as our guest in the future!
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Kansas City, Kansas, United States
1 review
“Great for meeting & staying”
4 of 5 stars Reviewed February 11, 2013

Recently attended a ball here, and loved our stay. The hotel had a very modern feel to it, loved the open area in the lobby. The banquet room was set up perfectly, the chicken and beef dinner choices were good (for being mass-produced hotel food). The staff duing the banquet were great - out of the way when needed, but very attentive (food delivered/removed quickly, glasses during drinking/dancing were removed promptly). The bar staff were very friendly, too! After 6 hours of drinking &dancing in the ballroom, the hotel bed was extremely comfortable and I didn't want to leave the bed in the morning! The room was very clean, too. Would definitely recommend!

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Beth R about The Sheraton Kansas City Hotel at Crown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Sheraton Kansas City Hotel at Crown Center, responded to this review
February 12, 2013
Beth R- Thank you for taking your time to share your feedback on your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear you enjoyed your stay and were pleased with our new lobby renovations, finding it modern and open. We take great pride in our customer service and I am so happy our banquet service took exceptional care of you while you enjoyed the ball. The Sheraton Sweet Sleeper bed is a favored amenity by many guests and I am so happy you were able relax in comfort after a long night of dancing. We truly value your business and hope to serve you as our guest in the future. Check out our new Club lounge for your next stay which includes breakfast in the morning, appetizers in the afternoon and internet access in your room.
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Emporia, Kansas
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Winter Convention Hotel”
5 of 5 stars Reviewed February 9, 2013

I attended a group gathering with over 500 other people at this hotel. The set up was IDEAL for our meeting. The meeting rooms were great, and the audio-visual support was the best I've ever seen. Food was good and the staff was attentive and in tune to our group needs. Most excellent!

Room Tip: No bad rooms, pick your personal preference.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by bharz for Kansas City
Ask bharz about The Sheraton Kansas City Hotel at Crown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Sheraton Kansas City Hotel at Crown Center, responded to this review
February 11, 2013
bharz- Thank you for taking your time to share your feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear everything was ideal for your meeting and that our staff took exceptional care of you and your group. The Sheraton takes great pride in our meeting spaces and I am so pleased it made for a great conference. We value your business and look forward to having the opportunity to provide signature service for you in the future! Thank you again for your warm comments!
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Milwaukee, Wisconsin
1 review
“Great service and modern amenities for a good value.”
5 of 5 stars Reviewed February 8, 2013

I had the pleasure of staying at the Sheraton Kansas City Hotel at Crown Center recently, and was pleased with my experience. The staff went out of their way to be helpful and were very friendly. The business rate that I was extended is a great value so I'll be back to stay there when I travel for leisure as well! The facility was recently remodeled and it showed- the rooms were clean with all the amenities, and I really appreciated the state of art equipment in their 24-hour fitness center.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Andi K about The Sheraton Kansas City Hotel at Crown Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at The Sheraton Kansas City Hotel at Crown Center, responded to this review
February 11, 2013
Andi K- Thank you for taking your time to share your feedback regarding your recent stay at the Sheraton Kansas City Hotel at Crown Center. I am so happy to hear you enjoyed your stay with us and that our staff provided signature service, making you feel warm and welcome to our hotel. We are very excited with our new renovations and it is great to hear you were happy with the new improvements, especially our new Fitness Center! We value your business and I am pleased to hear you plan to return in the future! We look forward to serving you as our guest in the future. Check out our new Club Lounge access which includes breakfast in the mornings, appetizers in the afternoons, internet access in your room and an amazing view of downtown Kansas City from the top floor of the Sheraton.
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Additional Information about The Sheraton Kansas City Hotel at Crown Center

Also Known As:
Sheraton Kansas City Hotel At Crown
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Kansas City Hyatt
Address: 2345 McGee Street, Kansas City, MO 64108
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Kansas City
#3 Luxury Hotels in Kansas City
#9 Family Hotels in Kansas City
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Ctr and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 
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The Sheraton Kansas City Hotel at Crown Center
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