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“One Night Stay” 4 of 5 stars
Review of Sheraton Kansas City Hotel at Crown Center

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Sheraton Kansas City Hotel at Crown Center
4.0 of 5 Hotel   |   2345 McGee Street, Kansas City, MO 64108   |  
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Ranked #7 of 110 hotels in Kansas City
Leavenworth, Kansas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“One Night Stay”
4 of 5 stars Reviewed November 20, 2012

Stayed here for one night to attend a concert. Check in was fast and easy and the guy at the desk was friendly. The room was very nice, comfortable beds and spacious. The bar was nice and the remodeled lobby was great. Also, the Skywalk is very convenient to get to several different places without having to go out in the cold weather conditions.

Only negative I have is the fact there is not much for food after 10pm other than the bar.

Overall very satisfied and will stay again.

Only reason I didn't give 5 stars was due to the construction going on.

Room Tip: Ask for a room on a high floor overlooking the city towards the Sprint Center!
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, November 26, 2012
cscanman- Thank you very much for taking your time to share your comments on your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is great to hear our staff provided quick and efficient service upon your check in and that you were able to relax and unwind in the Sheraton Sweet Sleeper beds! I am pleased to hear you enjoyed our Spectator's Sports Bar and enjoyed the new lobby renovations. The Sheraton is very fortunate to be located in the heart of Crown Center and it is great you were able to use our Link covered walkway to your convenience. The Sheraton looks forward to serving you as our guest in the future! Check out the Club Lounge upgrade for your next stay which includes breakfast in the morning, appetizers in the evening, internet access in your room and a breathtaking view of Kansas City from the top floor!
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938 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
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English first
Ames, Iowa
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 20, 2012

This is one of the best hotels you can find in downtown Kansas City. Incredible views from the rooms, great amenities, free shuttle to the Power and Light District, fairly close parking, perfect rooms with no noise or distractions, and much more. Only downside is no free WiFi, but that is common for a 4-star hotel. Front desk service was top-notch even when there was a long line to check-in. They are listed on Priceline's Name Your Own Price, so I booked this hotel for 60% of it's regular value for that night! Steal of a deal.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, November 21, 2012
TheRoyalChief- Thank you for taking your time to share your positive feedback on your recent stay at the Sheraton Kansas City Hotel at Crown Center. I am so pleased you enjoyed your stay and loved the wonderful view of downtown Kansas City from your room. The complimentary shuttle we offer is a great amenity and it is so great to hear you were able to use it at your convenience. The Sheraton takes great pride in our customer service and I am glad they provided quick and efficient service for you upon your arrival. We truly value your business and look forward to serving you as our guest in the future. Check out the Club Lounge upgrade for your next stay which includes breakfast in the morning, appetizers in the evening and internet access in your room.
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Fullerton, California, United States
1 review
5 of 5 stars Reviewed November 19, 2012

The staff was very friendly and helpful. They offer a shuttle service to the downtown area which was much appreciated. Torrance, the driver/concierge was knowledgeable and a good conversationalist.
He recommended The Majestic, a steakhouse and jazz club. He even suggested we order an Old Fashion, which was a great recommendation.
The room was spacious and with a spectacular view of the downtown. We slept very well each of the two nights we were there.
We took the train and the hotel is linked by an enclosed pedestrian walkway to Union Station, which was welcome as it was rainy and windy the day we left.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, November 20, 2012
Fred O- Thank you for taking your time to share your positive feedback on your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear our staff was friendly and helpful and that Torrence was able to recommend many great places for you to visit. The Sheraton strives to create a memorable, fun experience for you and it sounds like our staff helped you to accomplish that! I am pleased you enjoyed your spacious room with a view of downtown Kansas City and found the Link covered walkway useful on a rainy night to keep you dry and warm. We value your business and look forward to having the opportunity to serve you as our guest in the future! Check out the Club Lounge access in the future where you can get breakfast in the morning, appetizers in the evening, internet in your room and enjoy a spectacular view of Kansas City.
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st. louis, mo
Top Contributor
65 reviews 65 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 16, 2012

We were here for a convention. The hotel rooms had plenty of space and were clean. The bed was comfortable, the bathrooms were equally as spacious and clean. The elevators were efficient as there were quite a bit of people attending the convention. The staff was friendly, helpful, and accommodating. We ordered room service and it was delivered in a timely manner. There was even a follow up phone call to check if we received the food and if we were satisfied with the food. There is an on site bar and restaurant. Everyone working there was friendly and accommodating. As for things to do, there is a "link" to crown center (nice shopping area) and union station is only a block away. Well worth a visit. The nightlife ranges from 1-3 miles away. Very nice hotel and I would recommend it if you're coming to Kansas City.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, November 19, 2012
joonbug72- Thank you very much for taking your time to share your positive feedback on your recent stay at the Sheraton Kansas City Hotel at Crown Center. I am delighted to hear your time at the Sheraton was "Cozy" and that you enjoyed the Sweet Sleeper beds. The Sheraton strives to create a warm, welcoming and relaxing stay for our guests and I am so pleased we were able to create this experience for you. It is great to hear our staff provided quick and efficient service and that you enjoyed the shops and restaurants over in Crown Center. We value your business and look forward to creating many more warm and memorable stays for you. Thank you again for your comments. Check out the packages to SeaLife and LegoLand for you future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Missouri, United States
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 16, 2012

Attended a conference at this fine hotel. The food was very good and the room was very comfortable. The room was also very clean and roomly. I can highly recommend the breakfast buffet at the terrace restuarant, a little more expensive than most, but worth it. The room had a safe, coffee pot, and refrigerator. I found it odd, that it did not have a microwave as well. The conference rooms were nice and the air temperature comfortable. You can walk to Crown Center for dining or shopping without ever going outside. It is also convenient to other dining areas in the city with just a short drive.

Room Tip: I have stayed in this hotel several times and have never had a complaint about the rooms. I like hi...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, November 19, 2012
Diana B- Thank you for taking your time to share you comments on your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is so great to hear you enjoyed your stay and found your room clean and comfortable. The Sheraton staff strives to provide delicious meals for our guests and I am pleased you enjoyed the food. We take great pride in being located in the heart of Crown Center and I am glad you were able to use our Link covered walkway to the shops and restaurants at your convenience. We value your business and appreciate the warm and friendly comments regarding your stay. Check out the great packages for SeaLife and LegoLand that we offer on our website for your future stay. The Sheraton looks forward to serving you as our guest again and creating another warm and welcoming visit for you.
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Kalamazoo MI
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 16, 2012

I stayed 4 nights at this hotel. The service was very good, the rooms were also very nice. The hotel staff was also very frienldy. The hotel is connected to the Crown Center which makes shopping and moving around very easy.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, November 19, 2012
yardie8860- Thank you very much for taking your time to share your comments on your recent stay at the Sheraton Kansas City Hotel at Crown Center. It is great to hear you enjoyed your stay with us and that you recieved great service from our staff. Providing signature service is very important to the Sheraton. We are very fortunate to be located in the heart of Crown Center, surrounded by many of Kansas City's best attractions and I am glad you were able to use the Link walk way to your convenience as well and visit our shops and restaurants in Crown Center. We value your business and hope we created a relaxing and welcoming stay for you. The Sheraton looks forward to serving you as our guest in the future. Check out the Club Lounge upgrade for your next stay. It offers breakfast in the mornings, appetizers in the evening and internet access in your room.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KC, MO
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 16, 2012 via mobile

This used to be the Hyatt of Kansas City. This beautiful 40 story hotel had been remodeled nicely. The rooms are clean and of ample size. Only bad part is the location. The Crown Center area is nice, but the nightlife is about 1 mile away. There are several hotels closer to that area if that is what you are seeking. That said I would stay again anytime.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve_ShalitKC, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review, November 19, 2012
ads8qd- Thank you very much for taking your time to share your positive feedback on your recent stay at the Sheraton Kansas City Hotel at Crown Center. The Sheraton was very excited about the new renovations and it is great to hear you are happy with the new touches. I am pleased to hear you enjoyed your room and hope you were able to have a great view of downtown Kansas City. We value you business and look forward to being able to serve you as our guest in the future. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee Street, Kansas City, MO 64108
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Kansas City
#4 Romantic Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#10 Family Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Official Description (provided by the hotel):
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Ctr and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City

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