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“Great Value” 5 of 5 stars
Review of 816 Hotel

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816 Hotel
2.5 of 5 Hotel   |   801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)   |  
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Ranked #10 of 111 Hotels in Kansas City
Omaha, Nebraska
1 review
“Great Value”
5 of 5 stars Reviewed 2 days ago NEW

Wife and I came in for Christmas holiday. We booked this hotel so we could be close to family. The location was great but the amenities made it. The free drinks at night and then the omelet at breakfast made it. We also used the free shuttle service once and we were sold.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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201 reviews from our community

Traveler rating
    127
    52
    14
    6
    2
See reviews for
26
61
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
Huntsville, Arkansas
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first stay at this hotel and we had a great time. Everyone who works there are polite, helpful, and it shows that they enjoy there job. They take real good care of you, from the people at check in, the bartender at the evening happy hour, to the wonderful lasy who fixes the best omelets to order at breakfast. The hotel is full of K.C. history,which is very interesting. Thank you everyone at the 816 for a wonderful stay.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

My husband and I loved the friendliness and hospitality at 816 Hotel in Kansas City. Especially Melanie and Erin at the front desk did a great job and made us feel very welcome. You guys made my stay a very special and rememberable one!
It was a special honor to be the first guests in the TWA themed suite. The room is decorated with original fabric from the famous former airline and shows passion for details. There are navigation maps as lamp shades, the mini bar is an authentic TWA beverage trolley as they were used on bord. And bath room amenities are stored in a First Aid Kit.

My very first flight from Germany to the US as a 16 year old was a TWA flight.
I instantly loved flying and travelling the US. Later I became a flight attendant for a major European Airline. And now I got to stay in this very nice Hotel in a unique TWA Suite and visit the TWA Museum. What a thrilling experience, what a happy landing!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
2 of 5 stars Reviewed 1 week ago

I was in town for a medical procedure and got a nice rate from the folks at 816. I'm by no means wealthy or snobby, but I wasn't comfortable at this hotel. I'm ok with dated or "well-loved," but I'm not ok with dirty. The hotel just seemed dirty. We asked for a quiet room and we did get that, which was great. We got the "Roo" mascot room. It's cute, but 2 stadium folding chairs with plastic cushions instead of a sofa? Eh. There was also a basketball hoop in the room, but we didn't use it (the noise would probably bother the neighbors, and we thought it was a curious choice to put that in a hotel, but whatever). The carpet seemed worn, but it also seemed uncared for and dirty.

The bathroom was probably the worst part. The old tile was chipped, the sink was badly scratched, and the tub was stained grey all over the bottom. I don't know if that happens with age, but I've never seen it in another hotel. I didn't want to get in it. I put towels down on the floor to walk on in my bare feet whenever I was in the bathroom.

There was also debris and crumbs in the hallway near the elevator that never got cleaned up while we were there. Garbage cans were kind of dirty on the outside, etc. Just added to the "ick" factor.

The 816 is also in a downtwn type area. Hipsters, students.etc. There are fabulous restaurants nearby, and we hit McCoy's and had a great meal. But if you're used to a "suburban sprawl" experience with a generous, clean parking lot, this place might not be for you. They share parking with a popular bar next door, which is kind of a hassle.

The rate was great, the staff was super nice and helpful, no complaints about that. Maybe the business rooms are nicer. If they could clean up some important parts, they'd have a nice place!

  • Stayed December 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
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Oak Grove, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We loved our experience in Westport. We checked in to late for the happy hour but it looked like the folks who made it had a blast. The decor is really cool there are murals of old Kansas City all over the walls and halls on every floor. Nothing real special about the room, but nothing to complain about either. It was clean and comfortable and we had a great view of the westport bottoms. We went over to the 39th street corridor for dinner and had some late night drinks at a local bar called fric and frac, pool and local flavor were great and the drinks are 2 for 1 after midnight at least they were that night :-) I recommend dinner right next door at the Flea market if you have never there it is one of KCs best burger values. Enjoy!!

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joplin, Montana
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I will do almost anything to not take an overnight trip. That is unless the trip is to Kansas City and I can get a reservation at the 816 Hotel. Yes there are some upgrades that could be done (bathrooms) yet the staff is second to none. When I return to KC it will be to the 816.

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  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was in an area that I like however it was pretty run down. The tub was either worn or dirty. It is a pretty good price but nothing fancy. Had a morning breakfast but it was filled with people that acted like they had not eaten in months. Staff seemed friendly. Not sure if I would stay there again.

  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#5 Business Hotel in Kansas City
#13 Family Hotel in Kansas City
#15 Romantic Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn

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