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“Pleasant Stay” 4 of 5 stars
Review of BEST WESTERN PLUS Seville Plaza Hotel

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BEST WESTERN PLUS Seville Plaza Hotel
3.0 of 5 Hotel   |   4309 Main Street, Kansas City, MO 64111-1809   |  
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Stay 2X get $50 gift card
Ranked #18 of 109 Hotels in Kansas City
Certificate of Excellence 2014
Apple Valley, Minnesota
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Pleasant Stay”
4 of 5 stars Reviewed September 9, 2013

We booked this hotel at the last minute after another large hotel downtown had cancelled our reservation without any notification. The price was decent for a Sunday night and it included free parking, free wi-fi and breakfast as well. The staff was friendly and helpful on the phone compared to the other hotels we called trying to find a room. Even though we arrived early, the staff was pleasant about letting us see a room and check in early. Kayla gave directions to the Kemper Art Museum and discounts for some places in the Power & Light District. Although it was further away from where we had intended to be, it worked out very well for us. The room was clean and updated and comfortable. I would recommend and return again instead of returning to the Hilton President.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, September 11, 2013
We are so pleased you found us! We will let Kala know you mentioned her, the staff truly likes our guests and wants to help with whatever you are needing. We are happy we could accommodate you on short notice, and especially happy you found us as a good alternative to your previous arrangements. Being close to so many important destinations in KC, we are glad Kala could point you in their direction. And you took advntage of some discounts as well. We look forward to seeing you on your next visit to KC!
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484 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Wichita
Top Contributor
75 reviews 75 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 3, 2013

My husband and I stayed the weekend for the Labor Day Holiday. The staff was very pleasant and the ambiance was attractive and upscale. Our bed and pillows were very comfortable which is extremely important to us. They serve eggs, sausage, potatoes, as well as the general continental fair. They also offer a trolley to places within 5 miles which helps avoid traffic. For the money this was a good deal. My husband was disappointed they did not have a hot tub, but they have a nice fitness facility.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, September 11, 2013
We appreciate your comments and observations about our hotel! Our beds are very comfy, with down filled duvet covers. Our staff is very willing to help you with anything you may need. Thank you for noticing, we will pass that along to them. Tell your husband, we do have jetted spas in several of our rooms, they are particularly popular at Valentines Day! So if we are fortunate enough to have you return, make sure to ask to be put in a spa room!!
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Kansas City, Missouri
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

The customer service was good, and the rooms clean; however, there was no hot water after 9am--I assume it was because all the guests had showered early in the morning. Other than that, the room was adequate. The complimentary breakfast was perfunctory and featured the usual fare of cereal, muffins, toast. Not bad, but not great.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, September 5, 2013
First, on behalf of the staff we want you to know we truly appreciate your time for posting about our property. We need to look into the water issue, thank you for bringing it to our attention. We have 2 huge hot water heaters, maintenence will check out what happened the morning in question. We're so sorry,morning showers are important! Our breakfast is a complimentary array of hot and cold choices. The choice varies so hopefully you got to indulge in the warm cinnamon rolls! Again, we are happy you enjoyed your stay. And we wish you safe travels in your future.
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Tulsa, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 1, 2013

The hotel @ Seville Plaza in Kansas city was very easy to locate. It was very comfortable. The only negatives were the following: 1) It's close to a hospital so there a quite a few ambulances and police sirens going off through the night; 2) the light in the bathroom is connected to the fan and it's very loud and it stays on as long as you have the bathroom light on. It was a bit unsettling.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, September 11, 2013
Thank you for your time and kind words. We are very convenient to find and accessible to the Plaza and many other points of interest and popular businesses. We are close to St. Lukes Hospital and Childrens Mercy Hospital. We welcome many guests that are affiliated with those hospitals. As far as noise, there must have been a particular instance for that on your stay. We usually don't have alot of that type of noise. If you return you may always ask for a guest room facing the back of the property! The fan/light combo is convenient to some, however we are sorry it was bothersome to you. Hopefully, if you are traveling through KC again we will see you!!
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Toronto, Canada
Top Contributor
124 reviews 124 reviews
83 hotel reviews
Reviews in 79 cities Reviews in 79 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 31, 2013

This was my last major stop on a three week road trip, and I left being truly impressed by almost everything about the hotel.

I was able to park in front and never used my vehicle again during my stay. There is additional parking out back, as well as a small garden area and a couple of seating areas to relax in.

Ramon at check-in was great. I had an issue which involved a phone call back to Canada to get resolved. He was helpful throughout.

The room on the second floor was spacious and quiet, with a very comfortable bed.

The hotel was well situated. I was able to walk to Country Club Plaza, the Westport area and to the WWI Memorial without a lot of effort.

All staff were friendly and helpful throughout my stay, and I wished I could have stayed a few more days.

The breakfast room wasn`t great, having no windows. I`ve had better food at hotels, but also significantly worse.

This was one hotel I`d look forward to visiting again.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, September 9, 2013
On behalf of the entire staff we want to thank you so much for taking the time to compliment our property and our wonderful staff members. We are so well located to so many great destinations. We are happy you took advantage of the strolls to all there is to see in out area. Honestly, we seem to have such wonderful guests. We enjoy helping all of you have a great stay. Hopefully, when you are traveling through again we would be delighted for you to stay with us!
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Houston, Texas
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 31, 2013

Spent 1 night in hotel, on stopover in KC. Nice hotel, conveniently located, newly remodeled, very clean. But walls were very thin, we could hear the TV and phone conversations of the man next door as I'm sure he could hear ours. Otherwise a good hotel.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonita Springs, Florida
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 30, 2013

This hotel seems to be recently remodeled. Otis located on the edge of Country Club Plaza, around the corner from St. Luke"s Med . Center, and blocks from Westport. It's a very comfortable and reasonably priced hotel for this area. There is great shopping and restaurants within walking distance. Women should NOT walk alone AT NIGHT. It is very safe during daylight hours.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, August 31, 2013
Thank you so much for sharing your observations on your stay with us! We are extremely convenient to most all of KC's things to do and see. As well as being convenient to many businesses in the area. As you said, St.Lukes Hospital is down the street. We do have many student groups and ladies weekend guests stay with us.. We are in an urban area, and that is what make us so attractive to travelers. Guests tell us we are a good value for our location, and we are very proud of that. Thank you again for your kind words about our property. Hopefully we will see you again on another trip to KC!
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Additional Information about BEST WESTERN PLUS Seville Plaza Hotel

Address: 4309 Main Street, Kansas City, MO 64111-1809
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#7 Best Value Hotel in Kansas City
#9 Romantic Hotel in Kansas City
#10 Business Hotel in Kansas City
#14 Family Hotel in Kansas City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Seville Plaza Hotel 3*
Number of rooms: 77
Official Description (provided by the hotel):
At Best Western Plus Seville Plaza Hotel we are a smaller, boutique-like property that is very guest oriented. As a repeat winner of Trip Advisors Award of Excellence we are located within Kansas City's dining and entertainment districts. Close to a variety of restaurants and premium shopping on the Country Club Plaza. The world-class art of the Nelson-Atkins museum and the Kemper Museum of Modern Art are within walking distance. Convenient to many of Kansas City's other premier attractions, such as Union Station, the Power and Light District, and City Market and the famous Westport area. Fridays and Saturdays we offer a complimentary shuttle service from 4pm to midnight that can take you anywhere within a 5-mile radius of the hotel. Our friendly staff is happy to give you a variety of great dining and entertainment suggestions or answer any questions that you may have during your stay. We are a 100% smoke-free, dog-friendly property. Guests will enjoy our upgraded amenities, in-room refrigerators, free on-site parking. Ask about our inroom 2 person spas, the only ones on the Plaza. We are also proud to offer free full, hot breakfasts, 24-hour fitness and business centers, and free wireless internet. We look forward to seeing you, enjoy your stay. And always, let us know how we can make the time you spend with us enjoyable! ... more   less 
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Also Known As:
Best Western Kansas City
Kansas City Best Western

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