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“An overall pleasant experience. (with side notes)” 4 of 5 stars
Review of BEST WESTERN PLUS Seville Plaza Hotel

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BEST WESTERN PLUS Seville Plaza Hotel
3.0 of 5 Hotel   |   4309 Main Street, Kansas City, MO 64111-1809   |  
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Ranked #14 of 111 Hotels in Kansas City
Wichita, Kansas, United States
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“An overall pleasant experience. (with side notes)”
4 of 5 stars Reviewed February 19, 2013

Kind of on the edge of iffy, location wise. There was more than one occasion that we saw "crazies" walking the street arguing with thenselves, however, we never felt unsafe. But being right next to a QT was convenient. The hotel itself is nice and clean, we loved the room and the beds were possibly the most comfortable hotel beds I've ever slept on. My husband spent a good long time under the massaging shower head and only got out when I told him I needed to use the restroom. Breakfast was exactly what you'd expect and the staff was attentive to refilling as needed, nothing grand but perfectly suitable to start your day.

My ONE real suggestion would be to double staff the front desk at the 3pm check-in hour. The young lady ahead of us had an issue with her reservation and the poor girl checking everyone in had to juggle in-coming phone calls, figuring out the jumbled reservation, hoping the other guests would be patient (and we were) and calling to check if rooms were ready for us. Bless her heart, she handled it well, but having someone there to step in would have been a great help.

One more note: This location is not a walking distance to the Plaza on cold days or with small children, but it is only a 2-3 minute drive.

Overall, we had a pleasant stay.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, February 26, 2013
We want to thank you for your patience at check in. We try and staff according to the amount of checkins on any given day. However, sometimes things happen that are unavoidable, but that is no excuse for making you wait. We seem to have very wonderful guests that are good natured when situations like that arise. We often hear our beds are very comfortable! And the comforters are so fluffy! Our urban location does have a variety of people walking by. But most people you see are with the Art Institute, or local businesses. We do have a security company that patrols the area daily. We hope next time you are in KC you come visit us!
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411 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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1 review
4 of 5 stars Reviewed February 10, 2013 via mobile

I stayed here for two weeks. The staff was very helpful. The rooms are very nice. The breakfast got a little boring. Same thing everyday. It would have been nice to have bacon instead of sausage a few mornings. Also would be nice to have microwaves in the rooms. Over all it was a good stay.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, February 26, 2013
Thank you for staying with us for 2 weeks! We do serve pretty much the same thing for breakfast everyday. However, we do have a variety for everyone. Eggs, sausage, ham,a variety of breads and danishes. Cereal,oatmeal, yogurt, fresh fruit. But, we understand after 2 weeks choices would seem limited. Thank you for sharing your thoughts with us. We are glad you enjoyed your stay, and hopefully next time you are in KC we have the opportunity to serve you.
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Osage City, Kansas
Top Contributor
135 reviews 135 reviews
11 hotel reviews
Reviews in 38 cities Reviews in 38 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 26, 2013 via mobile

This is our go to spot in KC. First, price is consistantly one of the lowest. The rooms meet our needs. Clean rooms and good bending. Location is great between the plaza and the westport area. The hotel provides free shuttle services on the weekends. Rooms are quiet and the staff is always friendly. The free breakfast is adequate for a free breakfast, but not great. It doesn't keep us away!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, January 29, 2013
Thank you for being a loyal guest!! We do pride ourselves on being the greatest value for our convenient location to The Plaza and Westport area. Our staff strives to listen to our guests and provide satisfaction with a friendly attitude. Which comes easily since our guests are some of the best travelers! We look forward to your next stay with us. There are so many opportunities coming up in the KC area to come visit!
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2013 via mobile

My daughter and I stayed for a long weekend. Everyone was so nice and helpful!! Its so close to so many fun things to do. We had a wonderful and fun weekend! We will definately stay again our next trip.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy B, Director of Sales at BEST WESTERN PLUS Seville Plaza Hotel, responded to this review, January 29, 2013
We are so happy you enjoyed your stay with us with your daughter! There are alot of fun things to do with young children or adult children!! From the aquarium at Crown Center, to the World Famous Nelson Art Museum, and not to forget world class shopping on the Plaza. We hope to see you on your next visit to KC, with your daughter ofcourse!
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Additional Information about BEST WESTERN PLUS Seville Plaza Hotel

Address: 4309 Main Street, Kansas City, MO 64111-1809
Phone Number:
Location: United States > Missouri > Kansas City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Kansas City
#12 Family Hotel in Kansas City
#12 Business Hotel in Kansas City
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Seville Plaza Hotel 3*
Number of rooms: 77
Official Description (provided by the hotel):
At Best Western Plus Seville Plaza Hotel we are a smaller, boutique-like property that is very guest oriented. As a repeat winner of Trip Advisors Award of Excellence we are located within Kansas City's dining and entertainment districts. Close to a variety of restaurants and premium shopping on the Country Club Plaza. The world-class art of the Nelson-Atkins museum and the Kemper Museum of Modern Art are within walking distance. Convenient to many of Kansas City's other premier attractions, such as Union Station, the Power and Light District, and City Market and the famous Westport area. Fridays and Saturdays we offer a complimentary shuttle service from 4pm to midnight that can take you anywhere within a 5-mile radius of the hotel. Our friendly staff is happy to give you a variety of great dining and entertainment suggestions or answer any questions that you may have during your stay. We are a 100% smoke-free, dog-friendly property. Guests will enjoy our upgraded amenities, in-room refrigerators, free on-site parking. Ask about our inroom 2 person spas, the only ones on the Plaza. We are also proud to offer free full, hot breakfasts, 24-hour fitness and business centers, and free wireless internet. We look forward to seeing you, enjoy your stay. And always, let us know how we can make the time you spend with us enjoyable! ... more   less 
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Also Known As:
Best Western Kansas City
Kansas City Best Western

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