The price was right and the rooms were clean and about what you would expect. We had 2 problems that were quickly corrected. The staff was great--Kaila, Terry and others made sure we got what we needed. For a hotel this close (we walked to the Plaza), this was a good value.
I had read other reviews about poor service from staff, bad area...blah, blah, blah...we saw NONE of this We had a pet-friendly room and the staff was pet-friendly as well.
The breakfast buffett was good as well. I can say we had no complaints about our stay.